메뉴 건너뛰기
Library Notice
Institutional Access
If you certify, you can access the articles for free.
Check out your institutions.
ex)Hankuk University, Nuri Motors
Log in Register Help KOR
Subject
Humanities
General Humanities History Philosophy Religious Studies Linguistics and Literature Other Humanities
Social science
General Social Science Business Management Tourism Education Military Science Library and Information Science Law Sociology Journalism and Media Studies Psychological Science Political Science and Diplomacy Geography Public Administration Economics International Trade Anthropology Other Social Science
Natural science
General Natural Science Physics Biology Life Sciences Mathematics/Statistics Astronomy Earth Science Chemistry Other Natural Science
Engineering
General Engineering Architectural Engineering Mechanical Engineering Industrial Engineering Material/Energy Engineering Electrical and Electronic Engineering Marine and Ocean Engineering Chemical Engineering Computer Science Other Engineering
Medical science
General Medical Science Nursing Science Veterinary Pharmacy Traditional Korean Medicine Basic Medicine Clinical Medicine Other Medicine
Agriculture and Fishery
General Agriculture and Fishery Agriculture Fishery Science Food Science Forestry Animal Husbandry Marine Transportation Studies Other Agriculture and Fishery
Art and Kinesiology
General Arts Design Fine Arts Cosmetology Photography Music Fashion Kinesiology Performing Media Arts Other Arts and Kinesiology
Interdisciplinary Studies
Interdisciplinary Research Science and Technology Studies Brain and Cognitive Science Technology Policy Other Interdisciplinary Studies

KOR

カジノ従事者の感情労働がバーンアウトと組織有効性に及ぼす影響
Recommendations
Search
Questions

Impact of Emotional Labor of Casino Workers on Burnout and Organizational Effectiveness

논문 기본 정보

Type
Academic journal
Author
Journal
The Academy of Korea Hospitality & Tourism Journal of Hospitality and Tourism Studies Vol.17 No.5 KCI Accredited Journals
Published
2015.9
Pages
314 - 336 (23page)

Usage

cover
📌
Topic
📖
Background
🔬
Method
🏆
Result
カジノ従事者の感情労働がバーンアウトと組織有効性に及ぼす影響
Ask AI
Recommendations
Search
Questions

Abstract· Keywords

Report Errors
The purpose of this study was to find out how Emotional Labor affects Burnout and Organizational Effectiveness and to provide a practical conclusion that can contribute to the development of the casino industry. Also Each component impact on relationships, identify and follow up on a basis for data to try to use. This study was conducted on the workers of 16 actively-running casinos for Koreans and foreigners nationwide. It was conducted for 3 weeks from April 16 to May 6 in 2012, which includes 3 weekends. A total of 1,400 copies of the questionnaire were distributed and 1,357 were collected after 43 were lost during collection. Excluding those with insincere responses, 1,317 copies (94.07%) were used for final analysis. Collected data were statistically analyzed using the package programs of SPSS20.0 for Windows and AMOS20.0, after the process of data coding. Frequency analysis, reliability analysis, exploratory factor analysis, confirmatory factor analysis, correlation analysis and structural equation model(SEM) analysis were performed. The study results were as follows: First, concerning the appropriateness of the model, the analysis results were χ 2=34.964(p=.000), df=10, Q=3.496, GFI=.994, AGFI=.977, RMR=.011, NFI=.991, TLI=.981, CFI=.993, RMSEA=.044 This meant that the model had sufficient validity when comparing with indices used as general evaluation standards. Second, Emotional labor of casino workers had a significant positive effect on burnout. Third, Burnout of casino workers had a significant negative effect on organizational effectiveness.
#Emotional Labor #Organizational Effectiveness #Burnout

Contents

No content found

References (0)

Add References
If the reference is being serviced by DBpia, please register through [Add Reference]

Recommendations

It is an article recommended by DBpia according to the article similarity. Check out the related articles!

Related Authors

Recently viewed articles

Full color tactile sensor fabrication
Seonghyeon Ahn, Dajeong Kim, InkyuJiseok LeeThe Polymer Society Of Korea2016.10
 A study on World Heritage conservation policies through the case of the Dresden Elbe Valley
Jo Eugene2015
 A Study on the Impact of Customer Service at Sushi Counters on Customer Satisfaction and Revisit
김영완Tourism Management Research Organization2018
 Legal Consideration for the Harmonic Coexistence of International Climate Change Regime and the International Trade Law Regime : Focused on the Free Allocation of Emission Allowances and the WTO Subsidies Agreement
Dong-eun LEESeoul International Law Academy2020.12

Comments(0)

0

Write first comments.

UCI(KEPA) : I410-ECN-0101-2018-326-002153293