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논문 기본 정보

자료유형
학술저널
저자정보
이재규 (광주대학교)
저널정보
한국외식산업학회 한국외식산업학회지 한국외식산업학회지 제11권 제1호(통권 제26호)
발행연도
2015.3
수록면
107 - 117 (11page)

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초록· 키워드

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This research identifies the relationship between the service value and quality of tasty restaurants in Gwangju, community attachment and repurchase intention. A survey was conducted from September 1 to October 1 in 2014. A total of 350 questionnaires were distributed and 309 usable responses were collected for data analysis. The major findings of this study are five-fold. First, it was shown that service quality has a direct effect on community attachment. In particular, it was found that the higher the typicality of service quality is, the higher community attachment gets. Second, results showed that service value has a direct effect on repurchase intention. In particular, it was found that the higher the value from service trade is, the higher the intention of repurchase becomes. Third, it was also proven that community attachment has a direct effect on repurchase intention. In particular, it was found that the higher the dependence on community attachment is, the higher repurchase intention becomes. Fourth, it was noted thatt community attachment has a mediating effect between service value and repurchase intention. That is, the higher the service value of Gwangju tasty restaurants is, the higher repurchase intention through community attachment gets. Lastly, the two routes of repurchase intention to Gwangju tasty restaurants were found. Service quality has a direct influence and service quality has a mediating effect on community attachment. Managerial implications are discussed.

목차

Abstract
Ⅰ. 서론
Ⅱ. 이론적 고찰
Ⅲ. 연구방법
Ⅳ. 연구결과
Ⅴ. 결론 및 논의
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UCI(KEPA) : I410-ECN-0101-2016-326-001406779