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논문 기본 정보

자료유형
학술저널
저자정보
저널정보
한국피해자학회 피해자학연구 피해자학연구 제18권 제2호
발행연도
2010.1
수록면
285 - 312 (28page)

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초록· 키워드

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This study examined 390 social workers in order to find out the experience of client-perpetrated violence in community welfare centers. The result from the research were 1) 76.2% of the respondents had been victimized in violent acts of a physical or nonphysical nature, and the primary type of violence is verbal harrassment. The social worker-victims of client-perpetrated violence experienced various psychological and physical pain. They were embarrassed, shocked, and angered after violence. Also, fatigue and stress, avoidance of contact with the perpetrator-client, and thought of job-change were showed. 2) based on demographic, work and agency-related variables of the workers, there are some differences in the experience of client violence between the workers' education, degree of licence, location of the centers. 3) 52.3% of the respondents reported the violence to their supervisor, and most of the center have not provided any opportunities for the violence control education and training to social workers. Based on these results, it was recommended that effective prevention strategies are needed in order to provide the social worker with safe work environment and to support the victimized workers.

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