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논문 기본 정보

자료유형
학술저널
저자정보
박기화 (청운대학교 인천캠퍼스)
저널정보
아태인문사회융합기술교류학회 아시아태평양융합연구교류논문지 아시아태평양융합연구교류논문지 제7권 제1호
발행연도
2021.1
수록면
33 - 48 (16page)

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The purpose of this study is to analyze the impact of the introduction of digital convergence technology on the existing logistics value chain. Also, it intends to present future business directions for logistics companies in order to solve the difficulties in maintaining the sustainability and competitiveness of logistics companies with new technologies. To this end, three implications were presented by analyzing the impact on the logistics value chain, by conducting a theoretical arrangement through literature research and investigating cases where digital convergence technology was applied. First, digital convergence technology is most often applied to local delivery and transportation value chains, and other industrial companies (shippers) are leading rather than logistics companies. Second, the logistics management value chain, which is a unique task of logistics companies, is being replaced by platform companies. Third, the logistics value-added area is still less affected by digital convergence technology, and logistics companies need to maintain their competitiveness. In conclusion, a countermeasure for the introduction of digital convergence technology to secure customer experience of logistics companies, application of platform technology for horizontal cooperation, and construction of customized logistics service model in a cloud environment was presented. This study is based on an exploratory analysis of cases where digital convergence technologies were initially applied to the logistics value chains of industries (logistics companies and shippers), therefore, empirical analysis and continuous prediction of changes are needed in the future.

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