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Purpose - The purpose of this paper is to propose a model for a flexible coordination structure for the decision-making process of virtual groups, of which the interaction process is facilitated through Group Support Systems. Design/Methodology/Approach - A literature review was used to develop the model. An experiment was designed in a laboratory setting to test the model’s claimsfor a flexible coordination structure in supporting virtual group interactions. Findings - The performance of virtual groupsinteracting via flexible coordination structures wasfound better than that of virtual teams with restrictive coordination structure Research Implication - With the coming of powerful Information and Communications Technologies (ICT) and Network Computing in general, many organizations are adopting virtual group interaction support tools to provide tools for virtual group interactions between members dispersed over time and geography. These tools are, however, restrictive in a sense that all interactions take place simply by responding to tool requirements for interaction coordination. This study suggests that these tools must be flexible in such a way that groups should be able to mix and match the available capabilities of tool of Group Support Systems,so that the groups themselves gradually find the best coordination structure compatible with group characteristics in terms of the group’s degree of virtuality, member profiles, and task type.
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참고문헌 (58)
참고문헌 신청
Anson, R. / 1995 / An Experiment Assessing Group Support System and Facilitator Effects on Meeting Outcomes / Management Science 41(2):189~208
Bendifallah, S. / 1989 / Work Structures and Shifts: An Empirical Analysis of Software Specification Teamwork / Proceedings of the Eleventh International Conference on Software Engineering 26:260~270
Briggs, R. O. / 1998 / 1001 Unanswered Research Questions in GSS / Journal of Management Information Systems 4(3):3~21
Carneiro, J. / 2019 / Arguing with Behavior Influence: A Model for Web-based Group Decision Support Systems / International Journal of Information and Technology & Decision Making 18(2):517~553
Chidambaram, L. / 1991 / A Longitudinal Study of the Impact of Group Decision Support Systems on Group Development / Journal of Management Information Systems 7(3):7~25
Bendifallah, S. / 1989 / Work Structures and Shifts: An Empirical Analysis of Software Specification Teamwork / Proceedings of the Eleventh International Conference on Software Engineering 26:260~270
Briggs, R. O. / 1998 / 1001 Unanswered Research Questions in GSS / Journal of Management Information Systems 4(3):3~21
Carneiro, J. / 2019 / Arguing with Behavior Influence: A Model for Web-based Group Decision Support Systems / International Journal of Information and Technology & Decision Making 18(2):517~553
Chidambaram, L. / 1991 / A Longitudinal Study of the Impact of Group Decision Support Systems on Group Development / Journal of Management Information Systems 7(3):7~25
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