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A Study on the Mediate Role of Self-Efficacy and Intrinsic Motivation in the Effect of Sense of Calling in Hotel Employees on Job Satisfaction: Focusing on Hotel employees in Daejeon Area
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호텔종사원의 소명의식이 직무만족에 미치는 영향에서 자기효능감과 내재적 동기의 매개역할에 관한 연구: 대전지역 호텔종사원을 중심으로

논문 기본 정보

Type
Academic journal
Author
Nam You-Shin (우송정보대학)
Journal
Korea Tourism Industry Research Association Tourism Research Tourism Research 제46권 제1호
Published
2021.1
Pages
203 - 229 (27page)

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A Study on the Mediate Role of Self-Efficacy and Intrinsic Motivation in the Effect of Sense of Calling in Hotel Employees on Job Satisfaction: Focusing on Hotel employees in Daejeon Area
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This study assumed that hotel employee's sense of calling would positively influence job satisfaction through self-efficacy and intrinsic motivation, and especially attempted to verify the effectiveness of the mediating effects of self-efficacy and intrinsic motivation in ensuring that hotel employee's sense of calling can contribute to achieving the goal of hotel business by performing duties with a positive mindset and enhancing job satisfaction in the depressed hotel business in Daejeon. In order to achieve the research objectives, a survey was conducted on employees working at four-star hotels and hotels similar in size in Daejeon, and all seven hypotheses were adopted as a result of the analysis using them for empirical analysis. First, sense of calling was shown to have a positive effect on job satisfaction[H1], Second, sense of calling was shown to have a significant positive effect on self-efficacy and intrinsic motivation[H2][H5], and self-efficacy and intrinsic motivation were shown to have a significant positive effect on job satisfaction[H3] [H6]. Third, self-efficacy and intrinsic motivation were shown to serve as intermediaries at a significant level in the relationship between sense of calling and job satisfaction[H4][H7]. These results are meaningful in that they have established the employee's sense of calling is a source of self-efficacy and intrinsic motivation, and is an important factor that is practically helpful in enhancing the employee's job satisfaction.
#소명의식 #자기효능감 #내재적 동기 #직무만족

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References (77)

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강혜승 / 2019 / 간호대학생의 감성지능, 공감능력 및 소명의식이 행복에 미치는 영향 / 한국엔터테인먼트산업학회논문지 13(2):243~252 dbpia 이광옥 / 2017 / 외식기업 종사원의 긍정적 삶의 태도와 자기효능감이 직무만족도에 미치는 영향 / 관광연구저널 31(3):179~190 dbpia 김경수 / 2020 / 고객 불량행동이 호텔 종업원의 직무스트레스와 자기효능감 및 이탈의도에 미치는 영향 google schola 김기흥 / 2015 / 상사신뢰가 구성원의 지식공유와 창의성에 미치는 영향에 관한 연구 - 내재적 동기부여의 매개효과 - / 인적자원관리연구 22(2):39~63 dbpia 김진배 / 2017 / 직무스트레스, 조작유효성 간의 관계연구: 새마을금고 종사자를 중심으로 google schola

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