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논문 기본 정보

자료유형
학술저널
저자정보
Ji-Yeon Seo (Bakseok Art University) 이형주 (경기대학교)
저널정보
한국조리학회 Culinary Science & Hospitality Research Culinary Science & Hospitality Research Vol.25 No.9(Wn.110)
발행연도
2019.9
수록면
135 - 143 (9page)

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연구주제
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연구배경
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연구방법
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초록· 키워드

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The purpose of this study is to understand the influence of Chinese customer’s coffee sought benefits on satisfaction, reuse intention and moderating role of cultural proximity of Korean coffee shop. Based on total 270 samples obtained from empirical research from 7th of May to 29th of May, 2019. Self-administrated questionaries were completed by customers of Korean coffee shop in Beijing. The conclusions are as follows. First it was found that Chinese customer’s sought pursuit, functional & experimental benefits effect on satisfaction of Korea coffee shop. Second, satisfaction of Korean coffee shop effects on reuse intention. Third, cultural proximity, empirical proximity makes moderating role between satisfaction and reusing intention. From the studies, we can conclude following implications; First, cultural proximity is the opportunity for Korean coffee shop. There is a need to analyze the customer’s pursuit of benefits in a cool way and to prepare a plan to draw satisfaction and reuse intention. Second, Korean coffee shops need to put more effort into menu quality control because it is not too long for Chinese customers to consume coffee for functional benefits. These results will contribute to manage marketing strategies in China.

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ABSTRACT
1. 서론
2. 이론적 배경
3. 연구방법
4. 실증분석
5. 결론
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