지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
논문 기본 정보
- 자료유형
- 학술저널
- 저자정보
- 저널정보
- 한국조리학회 Culinary Science & Hospitality Research Culinary Science & Hospitality Research Vol.25 No.6(Wn.107)
- 발행연도
- 2019.6
- 수록면
- 141 - 151 (11page)
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초록· 키워드
오류제보하기
This study investigated the correlations among job performance, job attitude, and customer orientation of school meal dietitians to facilitate human resources management for enhancing job performance of people who are working for school meal. The mean of job attitude was 4.96, and job performance and customer orientation indices were recorded at 5.07 and 5.63 from dietitians. The relationships between job performance and job attitude has 46.2% explanation, and the job performance has significantly effect on the job attitude. It indicates that the higher the duty execution and organizational role are reveal the higher job attitude among dietitians. The effect of job performance on their customer orientation has 52.1% explanation power, and the degree of duty execution, team role, and the organizational role have statistically positive effect on the customer orientation. These findings show that the job performance of dietitians has an effect on the job attitude and customer orientation as well. The purpose of this study is to analyze the relationship among nutritionist job performance, job attitude, and customer orientation. Therefore, these results will contribute to improve the service quality of the food service and to improve the attitude of the nutritionist, job performance and customer orientation.
목차
ABSTRACT
1. 서론
2. 이론적 배경
3. 연구방법
4. 결과 분석
5. 결론
REFERENCES
참고문헌 (35)
참고문헌 신청
Ahn, J. S., & Lee, S. B. (2016). A study on the effects of employees’ emotional labor on customer orientation and business performance in restaurants. Journal of Culinary Science and Hospitality Research, 23(8), 67-82.
Ahn, J. S., & Lee, S. B. (2017). A study on the effects of personal characteristics on the stress of emotional labor, service level, and business performance in restaurants. Korean Journal of Hospitality & Tourism, 26(8),135-154.
Byun, C. B., Park, S. J., & Lee, H. J. (2012). The structural relations among hotel employee’s job attitudes, customer orientation, and job performance. International Journal of Tourism and Hospitality Research, 26(5), 357-374.
Chang, U. J. (2001). Job importance and job satisfaction among elementary school foodservices dietitians in Seoul. Journal of The Korean Society of Dietary Culture, 16(5), 423-230.
Chin, J. H., You, J. S., & Chang, K. J. (2012). Comparison of role conflict, self-efficacy, job satisfaction, and job involvement between nutrition teachers and dietitians at school food service in Incheon Metropolitan city: Focusing on the interactions between nutrition teachers and dietitians. The Korean Journal of Nutrition, 45(1), 64-79.
Ahn, J. S., & Lee, S. B. (2017). A study on the effects of personal characteristics on the stress of emotional labor, service level, and business performance in restaurants. Korean Journal of Hospitality & Tourism, 26(8),135-154.
Byun, C. B., Park, S. J., & Lee, H. J. (2012). The structural relations among hotel employee’s job attitudes, customer orientation, and job performance. International Journal of Tourism and Hospitality Research, 26(5), 357-374.
Chang, U. J. (2001). Job importance and job satisfaction among elementary school foodservices dietitians in Seoul. Journal of The Korean Society of Dietary Culture, 16(5), 423-230.
Chin, J. H., You, J. S., & Chang, K. J. (2012). Comparison of role conflict, self-efficacy, job satisfaction, and job involvement between nutrition teachers and dietitians at school food service in Incheon Metropolitan city: Focusing on the interactions between nutrition teachers and dietitians. The Korean Journal of Nutrition, 45(1), 64-79.
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UCI(KEPA) : I410-ECN-0101-2019-594-000908381