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자료유형
학술저널
저자정보
권기완 (서영대학교) 김창열 (경민대학교) 정유경 (세종대학교)
저널정보
한국조리학회 Culinary Science & Hospitality Research Culinary Science & Hospitality Research Vol.24 No.4(Wn.95)
발행연도
2018.5
수록면
197 - 209 (13page)

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연구주제
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The purposes of this study are to investigate the relationship between chefs" professionalism, job stress and turnover intentions, and to suggest implications that help develop strategies to lower turnover intentions. This study was aimed at chefs working in eight hotels rated five-stars in Seoul. A total of 300 questionnaires were distributed for 16 days from August 1, 2016 to August 16, 2016. 270 questionnaires were collected and 247 (91.5%) were analyzed except for 23 (8.5%), unreliable responses. Based on the collected data, frequency analysis, reliability analysis, confirmatory factor analysis, and structural equation model analysis were performed using Windows Excel program and SPSS 18.0 and AMOS 18.0 statistical programs. Empirical analysis showed that professionalism had significant effects on job stress and turnover intentions, and job stress had significant positive effects on turnover intentions, supporting all the proposed hypothesis. The results contribute to human resource research field by studying professionalism, clarifying the relationship between job stress and turnover intention, and providing the basis of follow-up studies. In order to increase professionalism, it is necessary to encourage self-development of chefs, appropriate compensation systems, and group activities that emphasize social necessity and importance. It is also important to select employees who are loyal to their jobs rather than relying on low wages. Alternative workforce, such as outsourcing, can improve organizational performance by securing superior human resources, lowering turnover intent, and maintaining customer service consistency.

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ABSTRACT
1. 서론
2. 이론적 배경
3. 연구설계
4. 실증분석
5. 결론
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