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논문 기본 정보

자료유형
학술저널
저자정보
Ronald Baganzi (Kyung Hee University) Geon-Cheol Shin (Kyung Hee University) Shali Wu (Kyung Hee University)
저널정보
한국데이터전략학회 Journal of Information Technology Applications & Management Journal of Information Technology Applications & Management Vol.24 No.4
발행연도
2017.12
수록면
93 - 115 (23page)

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초록· 키워드

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The ability of smartphones to facilitate various services like mobile banking, e-commerce and mobile payments has made them part of consumers’ lives. Conjoint analysis (CA) is a marketing research approach used to assess how consumers’ preferences for products or services develop. The potential applications of CA are numerous in consumer electronics, banking and insurance services, job selection and workplace loyalty, consumer packaged goods, and travel and tourism. Choice-Based Conjoint (CBC) analysis is the most commonly used CA approach in marketing research. The purpose of this study is to utilise CBC analysis to investigate the relative importance of smartphone attributes that influence consumer smartphone preference. An experiment was designed using Sawtooth CBC Software. 326 students attempted the online survey. Utility values were derived by Hierarchical Bayes (HB) estimation and used to explain consumers’ smartphone preferences. All the six attributes used for the study were found to significantly influence smartphone preference. Smartphone brand was the most important, followed by the price, camera, RAM, battery life, and storage. This study is one of the first to use Sawtooth CBC analysis to assess consumer smartphone preference based on the six attributes. We provide implications for the development of new smartphones based on attributes.

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Abstract
1. Introduction
2. Literature Review
3. Research Methodology
4. Processing and Analysing Data
5. Findings
6. Discussion
7. Conclusion
References

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