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논문 기본 정보

자료유형
학술저널
저자정보
Sejung Park (Pukyong National University) Han Woo Park (YeungNam University)
저널정보
한국콘텐츠학회(IJOC) International JOURNAL OF CONTENTS International JOURNAL OF CONTENTS Vol.17 No.1
발행연도
2021.3
수록면
1 - 10 (10page)

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초록· 키워드

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Visual analytics is an emerging research field that combines the strength of electronic data processing and human intuition-based social background knowledge. This study demonstrates useful visual analytics with Tableau in conjunction with semantic network analysis using examples of sentiment flow and strategic communication strategies via Twitter in a blockchain domain. We comparatively investigated the sentiment flow over time and language usage patterns between companies with a good reputation and firms with a poor reputation. In addition, this study explored the relations between reputation and marketing communication strategies. We found that cryptocurrency firms more actively produced information when there was an increased public demand and increased transactions and when the coins’ prices were high. Emotional language strategies on social media did not affect cryptocurrencies’ reputations. The pattern in semantic representations of keywords was similar between companies with a good reputation and firms with a poor reputation. However, the reputable firms communicated on a wide range of topics and used more culturally focused strategies, and took more advantages of social media marketing by expanding their outreach to other social media networks. The visual big data analytics provides insights into business intelligence that helps informed policies.

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Abstract
1. Introduction
2. Understanding Cryptocurrencies in the Digital Economy
3. Materials and Methods
4. Results
5. Discussion
6. Conclusions
References

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