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학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
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연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
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Purpose: For the last few decades, TQM has become a hot topic in the inner-disciplinary field in the production management line. Still, unfortunately, the study of TQM and Quality Output management is partially only attached to the tangible side in the production management line. Whereas theoretically, the implications of TQM require incremental improvement in all management lines (e.g., HRM, Marketing, Operations, and Distribution Management). Therefore, starting from the main problem, this study aims to analyze the effect of total quality management, Organizational Culture, Perceived Distribution of Quality Awareness, and quality output through a more in-depth analysis. Research design, data and methodology: We conducted a survey of 170 respondents from managers, staff, and employees from 48 companies in Indonesia. We used a quantitative approach with the SEM method to answer this study's problem formulation and hypotheses. Results: The results of our research stated that based on the demonstration of statistical test results, all hypotheses were positive and significant, both direct and indirect relationship demonstrations. Conclusions: Universally, the findings in this study illustrate that the supporting factor for creating value-added in TQM and Quality output lies in the optimal and positive organizational culture and Perceived Distribution Quality Awareness factors in the organization.
목차
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참고문헌 (71)
참고문헌 신청
Abusa, F. M. / 2013 / TQM implementation in developing countries : a case study of the Libyan industrial sector / Benchmarking : An International Journal 20(5):693~711
Akgün, A. E. / 2014 / The mediator role of learning capability and business innovativeness between total quality management and financial performance / International Journal of Production Research 52(3):888~901
Al-khalifa, K. N. / 2000 / The development of total quality management in Qatar / The TQM Magazine 12(3):194~204
Amar, K. / 2002 / Barriers to implementing TQM in Indonesian manufacturing organizations / The TQM Magazine 14(6):367~372
Antony, J. / 2002 / Key ingredients for the effective implementation of the Six Sigma program / Measuring Business Excellence 6(4):20~27
Akgün, A. E. / 2014 / The mediator role of learning capability and business innovativeness between total quality management and financial performance / International Journal of Production Research 52(3):888~901
Al-khalifa, K. N. / 2000 / The development of total quality management in Qatar / The TQM Magazine 12(3):194~204
Amar, K. / 2002 / Barriers to implementing TQM in Indonesian manufacturing organizations / The TQM Magazine 14(6):367~372
Antony, J. / 2002 / Key ingredients for the effective implementation of the Six Sigma program / Measuring Business Excellence 6(4):20~27
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