메뉴 건너뛰기
Library Notice
Institutional Access
If you certify, you can access the articles for free.
Check out your institutions.
ex)Hankuk University, Nuri Motors
Log in Register Help KOR
Subject
Humanities
General Humanities History Philosophy Religious Studies Linguistics and Literature Other Humanities
Social science
General Social Science Business Management Tourism Education Military Science Library and Information Science Law Sociology Journalism and Media Studies Psychological Science Political Science and Diplomacy Geography Public Administration Economics International Trade Anthropology Other Social Science
Natural science
General Natural Science Physics Biology Life Sciences Mathematics/Statistics Astronomy Earth Science Chemistry Other Natural Science
Engineering
General Engineering Architectural Engineering Mechanical Engineering Industrial Engineering Material/Energy Engineering Electrical and Electronic Engineering Marine and Ocean Engineering Chemical Engineering Computer Science Other Engineering
Medical science
General Medical Science Nursing Science Veterinary Pharmacy Traditional Korean Medicine Basic Medicine Clinical Medicine Other Medicine
Agriculture and Fishery
General Agriculture and Fishery Agriculture Fishery Science Food Science Forestry Animal Husbandry Marine Transportation Studies Other Agriculture and Fishery
Art and Kinesiology
General Arts Design Fine Arts Cosmetology Photography Music Fashion Kinesiology Performing Media Arts Other Arts and Kinesiology
Interdisciplinary Studies
Interdisciplinary Research Science and Technology Studies Brain and Cognitive Science Technology Policy Other Interdisciplinary Studies

KOR

A Proposal of Service Design Strategies to Enhance the Blended Learning Experience in Elementary Education -Based on Kano Model-
Recommendations
Search
Questions

초등교육에서의 혼합형 학습 경험 향상을 위한 서비스디자인 전략제안 ‑ 카노모델을 중심으로 ‑

논문 기본 정보

Type
Academic journal
Author
Song, Hakyung (홍익대학교) Park, Myungwon (홍익대학교) Park, Sehoon (홍익대학교) Choi Sunkyu (홍익대학교) Koo, Yoori (홍익대학교)
Journal
Design Institute, Inje University Journal of Integrated Design Research Vol.21 No.1(Wn.57) KCI Accredited Journals
Published
2022.3
Pages
67 - 84 (18page)

Usage

cover
📌
Topic
📖
Background
🔬
Method
🏆
Result
A Proposal of Service Design Strategies to Enhance the Blended Learning Experience in Elementary Education -Based on Kano Model-
Ask AI
Recommendations
Search
Questions

Abstract· Keywords

Report Errors
Background
In response to the social changes caused by the COVID-19 pandemic and the radical development of technology, the demand for online learning in education surges. However, the current status of user-centered education platform service provision and support technology in line with these demands is insufficient. In particular, elementary school students who are most vulnerable to non-face-to-face classes are experiencing difficulties in online learning such as a decrease in concentration during classes and the decline of their academic performances despite the Ministry of Education"s various countermeasures. Therefore, this study was conducted with the purpose of improving the blended learning experience of elementary school students as proposing an education service improvement strategy based on experience value.
Methods
This study defined user experience factors suited for the blended learning education service through prior research on previous studies on user experience factors and service qualities and discovered opportunities for service design improvement through user pilot tests. A survey was conducted on elementary school students and elementary school teachers experiencing remote classes and their service experience factors were analyzed in depth using the Kano model and Timko"s customer satisfaction coefficient. Based on this, a blended learning platform service concept, a storyboard, and a service blueprint were developed.
Results
With the concept of sustainability of use, bond formation, and self-directed learning, the elementary education platform service strategy consists of 1. the integrated platform operation with UI design tailored to elementary school students’ standards, 2. The implementation of interactive class using gamification as maximizing communication, 3. the personalized learning guidance using AI technology and systematic compensation program operation. It was possible to identify the interactions between the users and various stakeholders through the presented service blueprint by defining key service interacting points for each user"s journey.
Conclusions
In order to resolve problems with online platform services in elementary education and provide a positive experience of blended learning, this study brought an outcome of service design with an analysis of the service quality factors based on user experience values. It is meaningful in that it presented a strategic direction for an integrated platform service of public elementary education which enables providing education service carefully tailored to the standards of elementary school students.
#서비스디자인 #카노모델 #혼합형 학습 #게이미피케이션 #메타버스 #Service Design #Kano Model #Blended Learning #Gamification #Metaverse

Contents

요약
Abstract
1. 서론
2. 이론적 고찰
3. 혼합형 학습 경험향상을 위한 서비스 디자인 개발
4. 결론
참고문헌

References (0)

Add References
If the reference is being serviced by DBpia, please register through [Add Reference]

Recommendations

It is an article recommended by DBpia according to the article similarity. Check out the related articles!

Related Authors

Frequently Viewed Together

A study on urban decline index
Jo ,  Yoonae Journal of Korea Planning Association 2014 .11
A study on the difference between relistic self-image and ideal self-image for MBTI perconality types: Focusing on women in thier twenties and thirties
Yun ,  Suyeon ,  Lee 한국생활과학회 학술대회논문집 2022 .11
What is your personality based on MBTI?
Yang Hee Kwon Magazine of the Korea Concrete Institute 2022 .11
An Improvement Plan for Directional Signs at Interchange Stations Using Service Design Process and User Behavioral Pattern Analysis: Suwon Station
Gyu-Ryung Pa ,  k ,  Sung-Uk Jo Archives of Design Research 2022 .11
A Case Study of Service Design Application by Community Care Target
Jang ,  Yumi ,  Choi and others 5 Journal of Integrated Design Research 2022 .09

Recently viewed articles

Determining the Period and Characteristics of Songguk-ri Type Settlements on Jeju Island
LEE JONG CHEOLundefined2017
 Community Dwellers' Perception of Past Life Recollection and Preparation for Death
Kang, Kyung-Ah, Lee 외 9명KOREAN SOCIETY FOR HOSTICE AND PALLIATIVE CARE2011
 The purposes of this study were to examine the mediating effects of informal learning activity on the relationship between career planning and career commitment for social workers. For doing so, this study used a survey instrument of career planning scale(Steer, 1976), informal learning activity instrument(Choi, 2011), and career commitment scale(Blau, 1988). Survey respondents were social workers in Incheon, in which 426 out of 450 were used for testing hypotheses. The results of this study were the following: First, career planning had positive effect on career commitment for social workers. Second, informal learning activity had mediating effects between career planning and career commitment for social workers. Based upon these results, several implications were then suggested discussed for improving career development effectiveness for social workers.
Bae Eul kyoo, Yun Sang Il, Sang-O Park2022.07

Comments(0)

0

Write first comments.