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학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
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Purpose: This paper addresses issues that concern business-to-business marketing, namely informational justice in the supply chain or organizations. As previously reported by other studies, there is information asymmetry in organizations. The present study explores and addresses this in the medical industry, aiming to investigate how informational justice relates to information quality or logistics performance in the medical industry. This study also suggests a method for development of informational justice in medicine-related fields. Design, methodology, approach: The hypothesis and model were developed through a review of the literature. To this end, we surveyed 293 valid survey samples collected from occupational pharmacists and used structural equation modelling for analysis. Findings: The results of the empirical analysis of the hypotheses showed that symmetric sharing of information between pharmacists and employees of pharmaceutical companies has a positive effect on the perceived quality. Moreover, the results showed that quality information has a positive impact on logistics performance, whereas informational justice does not. Conclusions, implications: If information and explanations are exchanged fairly, information and logistics performance?as well as operational expenses?will be enhanced. Furthermore, our study has immense implications outside of academic applications since it suggests practical solutions to government and medical industry employees.
목차
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참고문헌 (51)
참고문헌 신청
Adams, J. S. / 1965 / Inequity in social exchange / Advance in Experimental Social Psychology 2(1):267~299
Beamon, B. M. / 1999 / Measuring supply chain performance / International Journal of Operations & Production Management 19(3):275~292
Blodgett, J. G. / 1997 / The effects of distributive procedural, and interactional justice on postcomplaint behavior / Journal of Retailing 73(2):185~210
Bovee, M. / 2003 / A conceptual framework and belief function approach to assessing overall information quality / International Journal of Intelligent Systems 18(1):51~74
Buchanan, L. / 1992 / Vertical trade relationships : The role of dependence and symmetry in attaining organizational goals / Journal of Marketing Research 29(1):65~75
Beamon, B. M. / 1999 / Measuring supply chain performance / International Journal of Operations & Production Management 19(3):275~292
Blodgett, J. G. / 1997 / The effects of distributive procedural, and interactional justice on postcomplaint behavior / Journal of Retailing 73(2):185~210
Bovee, M. / 2003 / A conceptual framework and belief function approach to assessing overall information quality / International Journal of Intelligent Systems 18(1):51~74
Buchanan, L. / 1992 / Vertical trade relationships : The role of dependence and symmetry in attaining organizational goals / Journal of Marketing Research 29(1):65~75
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