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논문 기본 정보

자료유형
학술저널
저자정보
Sanghyeop Lee (Keimyung University)
저널정보
한국조리학회 Culinary Science & Hospitality Research Culinary Science & Hospitality Research Vol.27 No.9(Wn.134)
발행연도
2021.9
수록면
163 - 170 (8page)

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초록· 키워드

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The purpose of this study is to study opinions on the physical environment, menu quality, and loyalty recognized by customers visiting local Malaysian restaurants more specifically and comprehensively. Customers who visit local restaurants consider cooling facilities particularly important among physical environmental factors were employed because it is related to Malaysia"s hot and humid climate, which has been shown to prefer cool temperatures inside restaurants due to the hot weather. The importance of menu quality felt by customers visiting local restaurants was found to be closely related to serving a variety of menus and foods with excellent taste. Among the menu quality that customers feel is important, clean hygiene is also found, and due to the nature of Malaysia"s climate because it is important to keep food ingredients in the right place due to the fine humid weather. In order for local Malaysian restaurants to operate more successfully, they need to be aware of providing hygienic food to customers. Malaysian customers were found to be more sensitive to the cleanliness of their food when visiting local restaurants and eating. An objective and comprehensive understanding of the behavior and consumption patterns of customers visiting these local restaurants, which are most common in Malaysia, also suggests important implications for Korean restaurants that will operate in Malaysia in the future.

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ABSTRACT
1. INTRODUCTION
2. LITERATURE REVIEW
3. METHODS
4. RESULTS
5. CONCLUSION
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