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학제간연구 과학기술학 뇌인지과학 기술정책 기타 복합학

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논문 기본 정보

자료유형
학술저널
저자정보
저널정보
한국유통과학회 유통과학연구 유통과학연구 제15권 제12호
발행연도
2017.1
수록면
95 - 102 (8page)

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Purpose - This study aims to develop diagnostic indices for managerial performance of agro-food distribution corporations. In particular, weights of diagnostic indices were estimated using the AHP method. Management diagnosis on agro-food distribution corporations is expected to increase their competitiveness in the domestic market as well as in international markets. Research design, data, and methodology - It develops weights or importance of the diagnostic indices based upon the survey of 21 experts in food distribution management. The survey was carried out using e-mail. Management diagnostic indices were developed based upon four BSC(Balanced Scorecard) perspectives of finance, learning/growth/leadership, customer, and internal process/technology. Results - Diagnostic indices on financial perspective consist on profitability, productivity, growth, stability and activity. Learning and leadership perspective indices consist of management will, CEO leadership, level of learning, innovation, and level of management information system. Customer perspective indices are branding, customer and channel management and internal process/technology indices consist of fourteen sub-indices representing technologies, efficiency, and dynamics. It was estimated that the weight of financial perspective index was 0.3, internal process/technology perspective index 0.248, customer category index 0.247, and learning, growth and leadership perspective index 0.205. This study also estimates weights of sub-indices for managerial diagnosis by four different perspectives. Estimated weight of profitability (0.085) is the greatest among financial perspective indices, followed by stability (0.072), growth (0.053), productivity (0.051), and activity (0.038). While estimated weights of leadership, capability, and information indices are 0.100, 0.061, and 0.044 respectively, weights of marketing, customer management, and quality and service indices are 0.104, 0.093, and 0.051, respectively. Among internal process/technology perspective, estimated weights of efficiency, technology, and innovation indices are 0.106, 0.088, and 0.054, respectively. Conclusions - The diagnostic indices for managerial performance of agro-food distribution corporations would be utilized by agro-food distribution corporations themselves, extension service institutions, and consultants. It is also expected that central and local governments use diagnostic indices developed in this study for the purpose of evaluating the effects of governmental support programs for agro-food distribution corporations. Futhermore researchers and consultants would modify diagnostic indices developed in this study, reflecting characteristics and situation of types of agro-food distribution corporations.
#Distribution Corporation #Balanced Scorecard #BSC) #AHP.

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참고문헌 (12)

참고문헌 신청
Hussain Muhammad / 2016 / The Effect of Corporate Governance Practices on Firm Performance: Evidence from Pakistan / The East Asian Journal of Business Management 6 (1) : 5 ~ google schola Lee, J. B. / 2007 / Development of Standard Diagnostic Models for Pig Farms ? Application of BSC and AHP/FPP Models / Korean Journal of Agricultural Economics 8 (1) : 99 ~ 12 google schola Mohammed Mehadi Masud Mazumder / 2017 / Top-executives Compensation: The Role of Corporate Ownership Structure in Japan / The Journal of Asian Finance, Economics and Business google schola Neeraj Kumari / 2015 / Managing Business Quality Using a Performance Management System / 산경연구논집 6 (3) : 9 ~ 17 google schola Saaty, T. L. / 1990 / How to Make a Decision the Analytic Hierarchy Process / European Journal of Operational Research 48 (1) : 9 ~ 16 google schola

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