지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
논문 기본 정보
- 자료유형
- 연구보고서
- 저자정보
- 발행연도
- 2018.10
- 수록면
- 1 - 182 (182page)
이용수
초록· 키워드
오류제보하기
Recently, There is an increase in Emergency Calls made in Seoul. Accurate information about the location in an emergency situation
can help reduce number of victims and property damage. Seoul Emergency Operation Center(SEOC) has helped protect citizen but it requires many changes in terms of information capacity for emergency call response.
Making rescues in a metropolitan such as Seoul may be difficult due to the single-family houses, road, greens and riversides. Time required for rescues are relatively longer in the case of emergencies such as collapse, natural disaster and drowning. The number of casualties is usually high in cases such as traffic accidents. The process of asking for location makes up 2.7% of the time of the emergency call. It seems insignificant but it is so important especially when it is a matter of life and death Time required for ambulance dispatching varies with locations. Ambiguous information on the location results in so much time required for dispatching.
In this research, the citizens of Seoul thought blind spots are important (32% of citizen). Those thought weak persons to demage need more protection. According to Emergency call dispatchers, Information Systems, which are very important in dispatching and obtaining geographical location information in SEOC are old.
New technologies are required for the SEOC information systems. The use of advanced systems in other parts of the world show integrating and sharing of emergency information, strategic location information, ease of call-users.
Thus, the Seoul Metropolitan Government(SMG) must take the responsibilities of implementing a set of Directions and Proposals plan in order to strengthen the SEOC. Regions group as blind spots should be given the first priority. In this study, we propose solutions to the SMG’s SEOC problems. We took into account the current state, related cases, time and region analysis in dispatching, discussed with those in charge, and the got the opinions of disaptchers, professionals and citizen who had participated in training course of emergency response.
The results of this study led us to the following conclusions:
ⅰ) The SMG’s Emergency dispatching policy segmentation is required considering program setting and strategic information planning.
ⅱ) The SEOC must continuously make the response to blind spots of emergency dispatching using intelligent information system.
ⅲ) The SEOC should improve their systems and make it possible for partnership with citizen in emergency response.
can help reduce number of victims and property damage. Seoul Emergency Operation Center(SEOC) has helped protect citizen but it requires many changes in terms of information capacity for emergency call response.
Making rescues in a metropolitan such as Seoul may be difficult due to the single-family houses, road, greens and riversides. Time required for rescues are relatively longer in the case of emergencies such as collapse, natural disaster and drowning. The number of casualties is usually high in cases such as traffic accidents. The process of asking for location makes up 2.7% of the time of the emergency call. It seems insignificant but it is so important especially when it is a matter of life and death Time required for ambulance dispatching varies with locations. Ambiguous information on the location results in so much time required for dispatching.
In this research, the citizens of Seoul thought blind spots are important (32% of citizen). Those thought weak persons to demage need more protection. According to Emergency call dispatchers, Information Systems, which are very important in dispatching and obtaining geographical location information in SEOC are old.
New technologies are required for the SEOC information systems. The use of advanced systems in other parts of the world show integrating and sharing of emergency information, strategic location information, ease of call-users.
Thus, the Seoul Metropolitan Government(SMG) must take the responsibilities of implementing a set of Directions and Proposals plan in order to strengthen the SEOC. Regions group as blind spots should be given the first priority. In this study, we propose solutions to the SMG’s SEOC problems. We took into account the current state, related cases, time and region analysis in dispatching, discussed with those in charge, and the got the opinions of disaptchers, professionals and citizen who had participated in training course of emergency response.
The results of this study led us to the following conclusions:
ⅰ) The SMG’s Emergency dispatching policy segmentation is required considering program setting and strategic information planning.
ⅱ) The SEOC must continuously make the response to blind spots of emergency dispatching using intelligent information system.
ⅲ) The SEOC should improve their systems and make it possible for partnership with citizen in emergency response.
목차
[표지]
[요약]
[목차]
표
그림
[01 연구개요]
1_배경 및 목적
2_연구내용 및 방법
3_상황관리 정보시스템 연구 동향
[02 119 출동 상황관리 업무 및 정보시스템 현황]
1_상황관리 업무
2_서울종합방재센터 정보시스템
3_시사점
[03 서울시 119 출동 상황관리 자료 분석]
1_서울시 119 출동 신고 현황
2_구조 자료 분석
3_화재 자료 분석
1_출동 상황관리 정보시스템 활용자 의견조사
4_구급 자료 분석
5_시사점
[04 서울 상황관리 관계자 의견조사]
2_초기대응 교육 이수 시민 의견조사
3_전문가 의견조사
4_시사점
[05 기술동향 및 선진 사례 분석]
1_미래 신규 기술 검토
2_선진 긴급출동 상황관리 사례
3_국내 긴급출동 관련 서비스 개발 동향
4_시사점
[06 서울시 상황관리 개선방안]
1_서울종합방재센터의 정보전략 기반 강화
2_부문별 상황관리 개선방안
[참고문헌]
[부록]
[Abstract]
Contents
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