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논문 기본 정보

자료유형
학술저널
저자정보
저널정보
한국호텔관광학회 호텔관광연구 호텔관광연구 제11권 제3호 (통권 제34권)
발행연도
2009.9
수록면
128 - 143 (16page)

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This study is to present some implications for the activation of mid-priced & budget hotels as the alternative proposal to many kinds of problems in Korean hotel industry. So firstly, competitive methods for mid-priced & budget hotels were examined and secondly, relationships between competitive methods and management performance were analized and thirdly, differences of competitive methods by the management strategy types were also analized through the ways of literature study and questionnaire surveys. 4 competitive methods factors, 3 management performance factors and 4 management strategy types were found. Among 4 competitve methods, "chained-management" factor which meant mostly trying to make franchising or management contract with world-class hotels was found and analyzed as a positive factor influencing management performance and also in detail it worked as a positive factor for financial and non-financial management performance. Non-financial management performance was divided into two factors; guest satisfaction and employee satisfaction. Meanwhile "using information technology system" factor had an negative effect on management performance. Among 4 management strategy types, "diversified-strategy type" which pursued various kinds of strategies aggressively showed the biggest concerns with "chained-management" competitive methods which had strong and positive influences on financial and non-financial management performance.

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