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A Study of Educational Contents of Hospitality English Focused on Politeness Strategies
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호텔·관광영어교육 콘텐츠연구(1) : 호텔·관광영어 공손전략 분석

논문 기본 정보

Type
Academic journal
Author
Han, Chun-Young (청운대학교)
Journal
The International Society of Language and Literature International language and literature No.36 KCI Accredited Journals
Published
2017.4
Pages
261 - 284 (24page)

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A Study of Educational Contents of Hospitality English Focused on Politeness Strategies
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Abstract· Keywords

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This paper aims at analyzing the politeness strategies of hospitality English in the discourses between an employee in a hospitality industry, a hospitality service provider and his/her client, a service recipient on the basis of the theory of Brown and Levinson(1987)’s politeness strategy. The analysis shows that politeness strategies of impoliteness, positive politeness and negative politeness are used in hospitality English. The politeness strategy of impoliteness is performed in the type of impolite attention getting, strong suggestion and imposing. The positive politeness strategy is realized in the type of appellation, appraisal, intimacy, amicable expression, reward promising, explanation of reason, interest attracting, introduction and hearer’s retrospection. The negative politeness strategy is classified in apology, permission getting, indirect asking, hesitation, indebt, request and appreciation.
#공손성 #담화 #체면손상 #무례함 #적극적 공손전략 #소극적 공손전략 #공손책략 #hospitality #discourse #politeness #politeness strategy #impoliteness #positive politeness #negative politeness

Contents

국문초록
1. 서론
2. 이론적 배경
3. 호텔·관광영어의 공손전략분석
4. 결론
ABSTRACT
참고문헌

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