본 연구는 A복지재단 지원 한부모 자조집단 네트워크 사업의 성과에 관한 질적 사례연구로, 사업의 성과와 성과요인을 확인하고 향후 발전방안을 모색하는 것을 목적으로 하였다. 3년간의사업진행자료와 기관별 성과보고서 및 평가회의 자료, 8명의 실무자가 참여한 초점집단면접으로부터 자료를 수집하였으며, 이를 질적으로 분석하였다. 연구결과, 사업 성과는 회원, 자조집단영역에서 ‘새롭고 확장된 정서적 유대를 경험하고 자신감 얻음’, ‘자조모임에 대해 성찰하고 견고해짐’, ‘자조모임 활동이 풍성하고 다양해짐’, ‘자조모임답게 발전되어감’ 4개 주제, 실무자 영역에서 ‘한부모 자조모임에 대해 새로운 인식과 운영 방법을 습득함’, ‘복지관 기반 한부모 자조모임 특성에 대한 생각이 정리됨’ 2개 주제, 공통 영역에서 ‘함께 힘을 얻고 함께 성장함’ 1개주제가 도출되었다. 성과요인으로 회원, 자조집단 영역에서 3개 주제, 실무자, 기관 영역에서 5개주제, 공통 영역에서 ‘네트워크 시스템 통한 연대의 힘과 시너지 효과’ 1개 주제가 도출되었고, 향후 발전방안으로 4개 영역에서 총 11가지 방안이 제시되었다. 결과에 기반해 논의 및 제언을하였다.
This is a qualitative case study on the outcomes of the single parents self-help groups network service sponsored by the OO Welfare Foundation which was carried out between July 2018 and June 2021. The purpose of the study was to explore the outcomes and the outcome factors of the service and to seek the methods for future progress. Three years’ service progress materials, institutional output report materials, overall evaluation meeting materials, and the recordings by the 8 social workers participating in the focus group interviews were qualitatively analyzed. The outcomes of the service from the analysis revealed, 4 themes from the member/self-help group level: ‘Obtain new and expanded emotional bond and confidence’, ‘Reflect on the self-help group and gain solidity’, ‘Enrichment and diversification of the self-help group’and ‘Progress worthy of the self-help group’, 2 themes from the social worker level: ‘Gain new awareness on the single parent self-help group and operational skills’, ‘Organization of the thoughts on the characteristics of the welfare center based single parent self-help groups’, and 1 theme from the common level: ‘Gain strength and achieve progress in union’. The outcomes factors were; 3 themes from the member/self-help group level: ‘Stimulation of the self-help groups by unified activities’, ‘Meaningful communications and search on management of the self-help group’, ‘Experience the impact reaching beyond the local community and formation of the relational network’; 5 themes from the social worker /institutional level: ‘Formation of tight relations and emotional support between the sympathetic coworkers’, ‘Sharing and implementation of other institutional experience’, ‘Strengthening the interest and the awareness of the head of the organization’, ‘Formation of effective supervision/education and human resources’, ‘Participation of the researchers’; 1 theme from the common level; ‘Synergistic effects and collective power of the network system’. Eleven methods for future progress from 4 areas including sustained progress of the network, unified activities, social worker level network, and boost of social activities were presented. Based on these results, discussions and proposals on the single parents self-help groups network service is presented.