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자료유형
학술저널
저자정보
Eunhee PARK (Yonsei University Mirae Campus)
저널정보
The Academy of Korean Studies Korea Journal Korea Journal Vol.63 No.1
발행연도
2023.3
수록면
150 - 179 (30page)

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This paper examines the hard work, skill, and social capital of female insurance agents and their success in gwonyu gaip (solicitation subscription) sales, which fueled the rapid growth of the insurance industry in South Korea from the 1960s through the 1980s. Such success is even more striking considering the systemic discrimination female agents faced within the industry, even as male agents got away with actual misconduct. This paper argues that female agents’ high success in solicitation sales facilitated the economic value of the social network in individual insurance sales, and broke down the negative utility of the social network in the male-centered business world. Persistent gender bias in the insurance industry resulted in the feminization of insurance sales, providing much-needed employment opportunities for women from the 1960s to the 1980s, but at a cost: female agents were unfairly viewed as overbearing and unprofessional, which undercut their credibility and led to client mistrust, policy cancellations, and agent resignations.

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Abstract
Introduction
Korean Specificities in Insurance Industry: Conglomerates
Female Insurance Agents, Social Capital, and Mutual Trust
Consistent Incongruities between Statistics and Media Coverage and their Implications
Solicitation Sales: Trust-Based Transactions and the Exploitation of Women’s Labor
Female Insurance Agents’ Force Despite Marginalization
Conclusion
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