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논문 기본 정보

자료유형
학술저널
저자정보
김민주 (동의대학교) 정유원 (한국디자인진흥원) 이재인 (동의대학교)
저널정보
대한인간공학회 대한인간공학회지 대한인간공학회지 제41권 제6호
발행연도
2022.12
수록면
561 - 580 (20page)
DOI
10.5143/JESK.2022.41.6.561

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초록· 키워드

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Objective: We would like to present the user experience quality evaluation index that should be considered when designing display products/services for seniors with the main target audience of seniors, who are also called active seniors, 65 years or older.

Background: As digital information becomes more diverse, more and more information is required for seniors to accept. And there are still many services that are inconvenient to use due to UIUX elements in the display, such as web or mobile apps. Therefore, in the case of products/services targeting the senior group, it is necessary to develop them so that they can be used more easily and conveniently by fully considering various restrictions and potential needs of senior users.

Method: The literature was searched using the keyword "senior display" using the NURIMEDIA Corp. (Dbpia.co.kr) database. Using the PRISMA methodology, 41 literatures out of 271 literatures were selected. Factors related to senior display were derived out of 41 literatures, and factors were extracted and organized using the affinity diagram methodology.

Results: A total of 58 factors were derived using the affinity diagram methodology. Among them, 17 factors were classified into "User Experience Acceptance Factors" and 41 factors were classified as "Product/Service Experience Suggesting Factors". In the "User Experience Acceptance Factors", a total of 5 "Physical Ability Factors" and a total of 12 "Experiential Perception Factors" were classified. In addition, in the "Product/Service Experience Suggesting Factors", a total of 19 "Basic Performance Factors" and a total of 22 "Secondary Value Factors" were classified.

Conclusion: This study suggested experience quality evaluation indicators for what factors should be considered in designing display products/services for seniors.

Application: If these factors are well reflected in the product design stage, it is expected that products/services that can be easily used by the elderly can be manufactured and used as necessary evaluation factors.

목차

1. Introduction
2. Method
3. Results
4. Discussion and Conclusion
References

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