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논문 기본 정보

자료유형
학술저널
저자정보
강명섭 (한국자산평가) 김민지 (숭실대학) 최정일 (숭실대학교)
저널정보
한국서비스경영학회 서비스경영학회지 서비스경영학회지 제23권 제2호
발행연도
2022.6
수록면
1 - 31 (31page)
DOI
10.15706/jksms.2022.23.2.001

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초록· 키워드

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The rapid infection risk of COVID-19 has made it necessary to change the environment from the traditional corporate environment to a smart online environment. Recently, the characteristic of Smart Work 3.0 is that it goes beyond creativity-based work productivity improvement, and considers the work-life balance of workers, and has been developing in the dimension of pursuing improvement in the quality of life of workers. Therefore, in this study, based on TAM (Technology Acceptance Model), which is a central model that verifies the acceptance intention of innovative technologies, the factors affecting the acceptance intention of smart work were analyzed using environmental characteristics and system characteristics. In this study, 288 data samples were analyzed using SPSS(V18.0) and R(V4.0.4) for an empirical study. As a result of the study, it was found that job autonomy and economic feasibility, which are sub-factors of environmental characteristics, and availability and reactivity, which are sub-factors of system characteristics, had a significant effect on perceived usefulness and job satisfaction. It was confirmed that interactivity and security did not affect perceived usefulness and job satisfaction. In addition, it was confirmed that perceived usefulness, a mediating variable, had a strong influence on job satisfaction and intention to accept, and it was verified that job satisfaction is also a mediating variable that has an important influence on intention to accept. Through the results of this study, it is expected that a smart work environment, which is expected to contribute to providing a better working environment for workers and improving the quality of work and life, will be spread.

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Abstract
I. 서론
II. 이론적 배경
Ⅲ. 연구모형 및 가설설정
IV. 실증분석 결과
V. 결론
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