지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
논문 기본 정보
- 자료유형
- 학술저널
- 저자정보
- 발행연도
- 2001.1
- 수록면
- 56 - 72 (17page)
이용수
초록· 키워드
오류제보하기
Background : To shorten processing time for variety of medical affairs of the patient at the outpatient clinic of a big hospital is very important to qualify medical care of the patient. Therefore, patient's waiting time for medical examination is often utilized as a strong tool to evaluate patient satisfaction with a medical care provided. We performed this study to investigate factors delaying related with waiting time for medical examination. Methods : The data were collected from June 26 to July 30, 1999. A total 275 case of medical treatment and 5,634 patients who visited outpatient clinics of a tertiary hospital were subjected to evaluate the waiting time. The data were analyzed using frequency, t-test, ANOVA, $X^2$-test by SPSS Windows 7.5 program. Results : The mean patient's waiting time objectively evaluated ($30.9{\pm}33.9$ min) was longer than that subjectively by patient evaluated ($25.1{\pm}26.2$ min). Patient waiting time objectively evaluated was influenced by the starting time of medical examination, consultation hours, patients arriving time etc, as expected. The time discrepancy between two evaluations was influenced by several causative factors. Regarding the degree of patients accepted waiting time with the medical examination is 20 min. Conclusion : The results show that, besides the starting time of medical examination, consultation hours and patients arriving time, influence the patient's subjective evaluation of waiting time for medical examination and his satisfaction related with the service in the big hospital. In order to improve patient satisfaction related with waiting time for medical examination, it will be effective examination rather than to shorten the real processing time within the consultation room.
목차
등록된 정보가 없습니다.
참고문헌 (0)
참고문헌 신청함께 읽어보면 좋을 논문
논문 유사도에 따라 DBpia 가 추천하는 논문입니다. 함께 보면 좋을 연관 논문을 확인해보세요!
-
일개 종합병원 외래환자의 진료시간 및 진료대기시간 영향요인 분석
한국의료질향상학회지
2006 .01
-
약국서비스 만족에 영향을 미치는 요인 분석 - 환자체감시간과 실 조제시간 비교를 중심으로 -
한국의료질향상학회지
1998 .01
-
주차시간을 이용한 외래환자 대기시간 추정
한국의료질향상학회지
1996 .01
-
일 종합병원 외래환자의 진료대기시간 및 환자만족도, 재이용의도와의 관계
간호행정학회지
2010 .09
-
Application of Queueing Theory to the Analysis of Changes in Outpatients’ Waiting Times in Hospitals Introducing EMR
Healthcare Informatics Research
2017 .01
-
일개 대학병원의 투약대기시간 단축방안
한국의료질향상학회지
1998 .01
-
The survival impact of surgical waiting time in patients with resectable pancreatic head cancer
Annals of Hepato-Biliary-Pancreatic Surgery
2018 .11
-
3차진료기관 외래약국 투약대기시간에 영향을 주는 요인
한국의료질향상학회지
1994 .01
-
의학교육 강의에서 질문하기의 실제와 교수들이 인식 비교
Korean Journal of Medical Education
2005 .01
-
Using Patient Medical Records for Medical Research
Korean Journal of Family Medicine
2013 .01
-
병원선택요인이 환자만족도 및 재이용에 미치는 영향
보건의료산업학회지
2014 .01
-
환자특성에 따른 의료이용에 대한 환자만족도 비교
간호행정학회지
2007 .09
-
병원과 종합병원의 환자중심 의료서비스 제공 수준 평가- 환자경험평가를 중심으로
보건의료산업학회지
2018 .01
-
The effective distribution system for the concentration of patients to extra-large hospitals
Annals of Surgical Treatment and Research
2011 .06
-
Perceived Service Quality among Outpatients Visiting Hospitals and Clinics and Their Willingness to Re-utilize the Same Medical Institutions
예방의학회지
2009 .01
-
Medical professor as a patient
Korean Journal of Medical Education
2020 .01
-
3차 진료기관 외래약국 투약대기시간 단축을 위한 택배 제도 도입 타당성 조사
한국의료질향상학회지
1996 .01
-
Differences among Ophthalmology Patients Referred to Tertiary Medical Centers according to Referral Hospital
Korean Journal of Ophthalmology
2018 .01
-
Medical students’ and patients’ perceptions of patient-centred attitude
Korean Journal of Medical Education
2017 .01
-
입원환자 의료비 부담에 영향을 미치는 요인
보건의료산업학회지
2012 .01
이 논문의 저자 정보
이 논문과 함께 이용한 논문
최근 본 자료
댓글(0)
0