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자료유형
학술저널
저자정보
저널정보
한국브랜드디자인학회 브랜드디자인학연구 브랜드디자인학연구 제15권 제4호
발행연도
2017.1
수록면
87 - 100 (14page)

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Although cosmetics companies’ social responsibility (CSR) has become an important strategy for brand value, South Korean small-middle companies lack information and awareness about CSR and corporate sustainability management, regard social responsibility as transient event, not core management strategy. The aim of the research is to design an effective ethical branding conceptual model for ‘creating shared value’ (CSV) in order to strengthen brand image and competitiveness of South Korean small-middle cosmetic companies in the cosmetics market. The research methodology is primary and secondary research. Initial research focused on secondary research in literature review and case studies to investigate the role of ethical brand and design management in ethics for CSV. Afterward, primary research tools in customer survey and expert interview were conducted to examine customers' awareness about social activities and CSR implementation in Korean cosmetic companies. As a result, customers had positive attitude about CSR activities and interested in health and safety of customers among CSR activities. Korean cosmetics SMEs were focus on external CSR activities caused by barriers which is limitation of scale, limited budget, risk aversion, etc. Moreover, the research figured out key factors (listen, know, create and drive) in ethical branding process, and ethical design strategy factors (stakeholder, process, product, customer communication and social contribution) for creating shared value. Thus, the findings are visualized into an ethical branding conceptual model for the Korean cosmetics SMEs. the study will provide a good resource to improve brand trust and enhances competitiveness in cosmetic market, and guide follow-up next studies.

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