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Impact of hotel human resource management on work environment satisfaction and job commitment: focus on five stars hotels in Seoul
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호텔 인적자원관리가 근무환경 만족과 직무몰입에 미치는 영향 : 서울 시내 5성급 호텔을 중심으로

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Type
Academic journal
Author
Park, Young-Ki (청운대학교)
Journal
The Academy of Korea Hospitality & Tourism Journal of Hospitality and Tourism Studies Vol.21 No.2 KCI Accredited Journals
Published
2019.6
Pages
137 - 147 (11page)
DOI
10.31667/jhts.2019.6.79.137

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Impact of hotel human resource management on work environment satisfaction and job commitment: focus on five stars hotels in Seoul
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Abstract· Keywords

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The purpose of this study is to investigate the relationship between hotel manpower management, employee"s working environment and job commitment based on previous studies and to analyze the significance of human resource management through implications of these factors, I would like to suggest an improvement plan. The sample selection was randomly selected from six 5star hotels in Seoul. Data collection was conducted with 240 copies of questionnaires distributed from June 1, 2018 to 222 final copies. The results of this study are as follows: First, hotel human resource management and satisfaction with work environment, that is the relationship with employees" peers, salary and welfare, Second, the relationship between HRM and job involvement, relationship with employee peers, salary and welfare, relationship with supervisor, and company education were found to affect job commitment. Third, satisfaction of work environment of hotel employees affects job commitment. Therefore, the positive perceptions of communication among employees, feelings of work compensation, and cooperation between supervisors and employees in the workplace of hotel employees have a positive effect on the work environment. This suggests that hotel personnel management in the workplace is correlated with employee satisfaction and organizational commitment. The implication is that hotel human resources management, satisfaction of employees" work environment and job commitment are directly related to hotel management goals.
#인적자원관리 #근무환경 #만족 #직무몰입 #human resource management #work environment #satisfaction #job commitment

Contents

요약
ABSTRACT
I. 서론
II. 이론적 배경
III. 연구 설계
IV. 실증 분석
V. 결론
참고문헌

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UCI(KEPA) : I410-ECN-0101-2019-326-000925493