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논문 기본 정보

자료유형
학술저널
저자정보
정숙화 (부산대학교) 이재우 (부산대학교)
저널정보
한국서비스경영학회 서비스경영학회지 서비스경영학회지 제19권 제1호
발행연도
2018.3
수록면
47 - 64 (18page)
DOI
10.15706/jksms.2018.19.1.003

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초록· 키워드

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In order to facilitate the creation, exchange, and diffusion of knowledge in the exhibition & convention, it is important to create an environment, so-called ‘Ba’ in which knowledge, namely tacit knowledge and explicit knowledge can be continuously and dynamically created and exchanged. This study paid attention to three phases, pre-show, at-show, and post-show in the exhibition & convention service to investigate how such a "Ba" or environment is constructed and constituted. In the exhibition & convention, "Ba" of the physical space, where the face-to-face meeting takes place, is crucial, and it is in this main space where people can share, see, experience, even play with the latest information and goods. It is also very crucial to construct an auxiliary space that mediates the so-called "socialization" process of knowledge conversions such as agora, cafe, and business lounge. Recently, high technology such as IT has been actively adopted and applied to exhibition & conventions, and "Ba" of virtual space is emerging as a new platform of information and knowledge exchange. As "Ba" of virtual space is activated, the creation and exchanges of knowledge in "Ba" of physical space of exhibition & convention are further strengthened, and this plays a role of transforming and strengthening the nature of exhibition & convention service which is to share and spread knowledge as a knowledge market.

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Abstract
Ⅰ. 서론
Ⅱ. 이론적 배경
Ⅲ. 전시컨벤션에서의 지식의 공유, 확산, 창출의 Ba
Ⅳ. 결론
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UCI(KEPA) : I410-ECN-0101-2018-324-001883590