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논문 기본 정보

자료유형
학술저널
저자정보
저널정보
한국관광연구학회 관광연구저널 관광연구저널 제27권 제4호
발행연도
2013.8
수록면
137 - 151 (15page)

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The objective of this study is to suggest useful directions for human resource management regarding employees` career plateau of travel agents in Korea. To achieve the objective, as a conceptual framework of the study, the literature on career plateau, organizational commitment and career commitment were reviewed, and the empirical study on the perception of domestic travel agents` employees regarding human resource management was conducted. According to the findings of this study, the following suggestions were presented to domestic travel agencies. First, the travel agencies are required to adopt job rotation system to reduce content career plateau, and introduce proper compensation system to reduce structural career plateau in their companies. Second, the travel agencies are required to provide their employees with training participation opportunities regularly regarding their jobs and career management in order to enhance their organizational commitments. Third, it is necessary for the travel agencies to operate mentoring programs in their companies to reduce career plateau and enhance organizational commitment.

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UCI(KEPA) : I410-ECN-0101-2016-326-002711237