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A Phenomenological Study on Experiences in Social Worker`s Emotional Labor : Focusing on the Community Welfare Center
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사회복지사의 감정노동 경험에 관한 현상학적 연구 : 종합사회복지관을 중심으로

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Type
Academic journal
Author
Kim, Hyejin (연세대학교) Roh, Eunyoung (연세대학교) Cheong, Sejeong (연세대학교) You, Jinsun (연세대학교)
Journal
Academy Of Korean Social Welfare Administration Journal of Korean social welfare administration Vol.16 No.4 (WN.48) KCI Accredited Journals
Published
2014.11
Pages
163 - 195 (33page)

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A Phenomenological Study on Experiences in Social Worker`s Emotional Labor : Focusing on the Community Welfare Center
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Abstract· Keywords

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The purpose of this study is to understand the experiences of social worker"s emotional labor from the Giorgi"s phenomenological approach. In the line with that, we conducted in-depth interviews with 10 community welfare center’s social workers who have worked for at least 2 years. Each interview was recorded with the participants" consents to collect meaningful exploratory data. Results suggests that social worker"s emotional labor might have been explained by 6 core-elements and 15 sub-elements, respectively. The 6 core-elements were as follows; 1) being felt transferred clients’burdensome lives; 2) being felt gap between ideal and reality in the social work practice; 3) finding meaningful reasons as a social worker; 4) coping strategy to deal with emotional eruption; 5) being felt emotionally drained; 6) continuing adaptation. Implications for social work practice and policy are suggested.
#사회복지사 #감정노동 경험 #Giorgi의 현상학적 연구방법 #social worker #experiences of emotional labor #Giorgi's phenomenological research method

Contents

Ⅰ. 서론
Ⅱ. 이론적 배경
Ⅲ. 연구방법
Ⅳ. 연구결과
Ⅴ. 결론
[참고문헌]
Abstract

References (4)

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김정은, 성희자. 직무스트레스가 사회복지사의 정신건강에 미치는 영향. 사회과학 담론과 정책. 2013 dbpia 문현주, 신혜정, 강방글, 권지성. 사회복지전담공무원의 감정노동 경험에 관한 연구. 한국사회복지행정학. 2014 dbpia 정선욱. 사회복지관 초임 사회복지사의 직업 경험에 관한 현상학적 연구. 한국사회복지행정학. 2005 dbpia 한수진, 이준호, 유혁주. 사회정체성이 감정노동에 미치는 영향. 대한경영학회지. 2012 dbpia

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