Improvement of Public Service Charter for Quality of Public Service - Focused on the Management of Service Standard -

Kim Mee-Kyung ,  Kim Young-Hee

Korean Journal of Policy Analysis and Evaluation

2004 .12

A Critical Review of New Public Management Reforms in Korea

To Bin Im

Korean Public Administration Quarterly

2003 .03

Customer-Oriented Public Administration and Responsiveness of Korean Bureaucracy

Pa ,  k Chun-Oh

Korean Political Science Review

1998 .12

A Study on the Realization Strategy of Customer-oriented Public Administration: On the Focus of Development Strategy of Public Servants' Mind-Set

Oh Sae-Yoon ,  Rho Shi-Pyung ,  Pa

KOREAN SOCIETY AND PUBLIC ADMINISTRACTION

2000 .12

2013년 경기도 10대 정책이슈

문미성 ,  김동영 ,  김태경 and others 9

Issue&Analysis

2013 .12

2011년 경기도 10大 정책이슈

황상연 ,  문미성 ,  이현우 and others 1

Issue&Analysis

2011 .12

〈과제 1〉 지방정부의 행정서비스 성과 제고방안

금창호

정책연구

2005 .06

Evaluating e-Public Service’s Quality on the Basis of e-SERVQUAL Determinants: Focusing on Dae-gu City

장철영

한국지방정부학회 학술대회자료집

2007 .05

A Comparative Study of Reform Activities for Promoting Performance of Local Governments in U.K. and Japan

김순은

The Korean Journal of Local Government Studies

2003 .02