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In this paper we offer suggestions about ways in which technology resources might be more readily supportive of learning and teaching as well as less frustrating to use. We note that information technology professionals and others, not only educators, often find that hardware/software doesn't work as depicted by advocates. It is suggested that technology resources need to be more compatible with ways that people work rather than always making people adjust to technology resources. Despite today's more complex technology resources, the original purpose of facilitating student learning is too often forgotten, even though that focus on learning was recognized decades ago. Ubiquitous computing and blended learning can reveal other problems. It is proposed that there is too much emphasis on technology resource features without sufficiently determining that they actually will be useful, and that important improvements could occur if/when end-users were consulted actively throughout design and development processes. Potentially helpful applications will actually be helpful depending on the degree to which they are relevant for how teachers and students function.

목차

Overview

Functional Relevance

Some Relevant Terms

Frustrations with Technology-A Problem Not Only for End Users!

Some Possible Explanations as to Why These Frustrations are so Common

End-Users‘ and ILT Specialists‘ Responsibilities in Reducing Avoidable Problems

Technology Application Guidelines from Earlier Periods That Continue To Be Important For Use of Current and Emergent Technology Resources

Technology Application Guidelilnes from the 1960s

Technology Application Guidelines from the 1970s

Ubiquitous Computing Blended Learning and Mind Machines?

Designing Experiences: End-Users and Design/Development Processes

Summary and Implications

BIBLIOGRAPHY

ABSTRACT

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