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논문 기본 정보

자료유형
학술저널
저자정보
저널정보
한국인터넷전자상거래학회 인터넷전자상거래연구 인터넷전자상거래연구 제1권 제2호
발행연도
2001.9
수록면
189 - 204 (16page)

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초록· 키워드

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This study was conducted to find out the result of the comparison between attitudes of the consumers who experienced internet shopping through the B2C transaction and who did not. The verified contents are summarized as follows;
First, is there any sophisticated difference of feeling burden for the consumers during the ordering process between the purchase experienced group and the non-experienced group? Second, is there any sophisticated difference to the feeling of convenience for the consumers during the ordering process between the purchase experienced group and the non-experienced group? Third, is there any sophisticated difference to the feeling of unstable on service or goods for the consumers between the purchase experienced group and non-experienced group? Fourth, What Is the degree of satisfaction for the experienced group on the service and goods.
The result of the analysis in the research shows as following. First, they showed some difference between the experienced group and the non-experienced group on the feeling burden during the ordering process. Second, they showed no difference between the two groups on the feeling of convenience during the ordering process. Third, they showed difference on the feeling of unstable for goods and service between the experienced group and the unexperienced group. Fourth, it appeared that purchase experience group satisfies generally about goods and service.
We recognize the need of different marketing activity between the two groups, which shows the necessity of market orientation activity to satisfy more for the goods and service by the result of the analysis.

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Abstract

I. 서론

II. 선행연구

III. 실증분석을 위한 연구의 설계

IV. 실증분석과 해석

V. 결론

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