The purpose of this experiment was to investigate the influence of indoor gold center’s relationship marketing on customer trust and their intention to revisit the facility. Only the indoor golf center’s customers were chosen as viable candidates for this experiment.

The subjects of this study were adults with 3 months and above experience as a member of the indoor golf center located in Seoul, Gyeonggi, Chungnam, Kyungbuk, and Jeju. 300 survey papers were used in this research. SPSS 22.0 was used for data processing to initiate frequency analysis, independent t-test, one-way ANOVA, exploratory factor analysis, correlation analysis, and multiple regression analysis. Based on the conclusions of the study and data analysis, the results are as follows.

First, after examining relationship marketing, customer trust, and revisiting intentions through demographic characteristics, it was found that among the factors of relationship marketing, women scored higher than men in professionalism. From the result of the comparison in the period of time the customers spent, it was found that there were significant differences in facility satisfaction in relationship marketing and competence in customer trust. Customers that have been using the indoor golf center for less than a year and those who used from one to three years rated higher in facility satisfaction than those who used more than 5 years. In competence, the customers who used from one to three years rated higher than others.

Second, from the analysis on the influence of indoor golf center’s relationship marketing on customer trust, professionalism, customer orientation, communication, and facility factors showed statistically significant influences, while price factors did not show any significant influences.

Third, from the analysis on the influence of indoor golf center’s relationship marketing on revisit intentions, professionalism, customer orientation, and price factors showed statistically significant influences, while communication and facility factors did not show any significant influences.

Fourth, from the analysis on the influence of customer trust on revisit intentions, both competence and concern factors showed statistically significant influences.