목차

Ⅰ. 서론 ················································································································1
1. 연구의 배경과 목적 ·····························································································1
2. 연구의 방법과 범위 ·····························································································3
Ⅱ. 이론적 배경 ·································································································6
1. 미용산업의 현황과 전망 ····················································································6
2. 성격특성 이론 ···································································································10
1) 성격특성의 개념 ·············································································································10
2) 성격이론의 접근법 ·········································································································11
3) 성격특성의 5 요인 모형 ·······························································································13
3. 조직커뮤니케이션 이론 ····················································································16
1) 조직커뮤니케이션의 개념 ·····························································································16
2) 조직커뮤니케이션의 기능과 중요성 ···········································································17
3) 조직커뮤니케이션의 유형 ·····························································································19
4) 조직커뮤니케이션의 상태 ·····························································································24
4. 직무만족 이론 ·····································································································30
1) 직무만족의 개념 ·············································································································30
2) 직무만족의 중요성 ·········································································································31
3) 직무만족 이론 ·················································································································33
4) 직무만족의 영향요인 ·····································································································36
5. 선행연구의 검토 ·································································································38
1) 성격특성과 직무만족의 관계 ·······················································································38
2) 조직커뮤니케이션과 직무만족의 관계 ·······································································41
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Ⅲ. 연구방법 ·····································································································45
1. 연구모형의 구성 ·································································································45
2. 연구가설의 설정 ·······························································································46
1) 성격특성과 직무만족의 영향관계 ···············································································46
2) 조직커뮤니케이션과 직무만족의 영향관계 ·······························································47
3) 개인특성에 따른 성격특성과 직무만족의 영향관계 ···············································49
4) 개인특성에 따른 조직커뮤니케이션과 직무만족의 영향관계 ·······························50
3. 변수의 조작적 정의 ··························································································50
1) 독립변수의 조작적 정의 ·······························································································50
2) 종속변수의 조작적 정의 ·······························································································52
3) 설문지의 구성 ·················································································································53
Ⅳ. 결과 및 고찰 ·····························································································54
1. 표본의 특성 ·········································································································54
2. 타당도 및 신뢰도 분석 ····················································································55
1) 타당도 분석 ·····················································································································55
2) 신뢰도 분석 ·····················································································································58
3. 상관관계분석 ·······································································································59
4. 개인특성에 따른 직무만족의 차이분석 ·······················································60
5. 가설의 검정 ·········································································································62
1) 성격특성과 직무만족의 영향관계의 가설검정 ·························································62
2) 조직커뮤니케이션과 직무만족의 영향관계의 가설검정 ·········································63
3) 개인특성에 따른 성격특성과 직무만족의 영향관계의 가설검정 ·························65
4) 개인특성에 따른 조직커뮤니케이션과 직무만족의 영향관계의 가설검정 ·········71
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Ⅴ. 결론 ··············································································································78
1. 결과의 논의와 시사점 ······················································································78
2. 연구의 한계와 향후 연구방향 ········································································82
설문지 ·················································································································85
참고문헌 ·············································································································89
ABSTRACT ································································································101
감사의 글 ········································································································104