Purpose : The aim of this study was to investigate the degree of nurse’s incivility experienced by nursing students and the correlation among incivility, coping and burnout in clinical practice.
Methods : This study was a descriptive research and conducted in september 12-25, 2015. Grade 3 and 4 nursing students who had completed at least one semester clinical practice experience from four universities participated in this research. One hundred and twenty Students completed instruments to assess degree of uncivil behaviors experienced from nursing staffs during the last clinical practice and to measure coping, and burnout. Finally total 117 nursing students’ data was analyzed except 3 nursing students who had never experienced nurse’s incivility for clinical practice. UBCNE(the Uncivil Behavior in Clinical Nursing Education)was used to assess degree of uncivil behaviors. K-CSI(Korean Coping Strategy Indicator)was used to measure coping and Burnout was measured using MBI-SS(Maslach Burnout Inventory Student Survey). Data analyzed descriptive statistics, t-test, ANOVA and Pearson’s Correlation Coefficient by SPSS WIN 21.0 program.
Results : 97.5% of subjects experienced incivility. Incivility of participants was 10.5±7.3 and burnout was 45.2±7.5. Problem-solving focused coping was 21.8±4.8, seeking social support coping was 24.5±4.9 and avoiding focused coping was 17.1±3.4. All coping’s score was at an average level. Incivility was significantly different in grade(t=-3.793, p<.001). Burnout was significantly different in sex(t=2.131, p=.035). Seeking social support coping(t=-2.477, p=.015) and avoiding focused coping(t=-3.784, p<.001) were significantly different in grade. Incivility of participants was positively correlated with burnout(r=.229 p=.013), avoiding focused coping(r=.271, p=.003) and seeking social support coping(r=.327, p<.001). Burnout of participants was positively correlated with avoiding focused coping(r=.282, p=.002). Avoiding focused coping was positively correlated with problem-solving focused coping(r=.190, p=.040) and seeking social support coping(r=.389, p<.001). Seeking social support coping was positively correlated with problem-solving focused coping(r=.447, p<.001).
Conclusion : These findings suggested that the more experienced incivility and the more used avoiding focused coping at incivility a participant was degree of burnout was increased. It is necessary the strategy to improve the coping skills at incivility for the nursing students. It should be prepared the official reporting systems not to overlook incivility and to be publicized it.