The survival of the company was founded, in order to grow a lot of environment variables that must be controlled and managed can have a competitive advantage.
This environment is being issued in part through the external experts in diagnosing problems and strategic plans of the company is established. The needs of the times, many companies employ professional staff within the enterprise. Otherwise allow outside experts in consulting firms continue to receive diagnosis.
This business consulting services to the company established itself as an important factor.
However, the micro-business consulting services in the Republic of Korea and less profitable.
The government, as well as consulting firms, consultants to strengthen the competitiveness of our country for the consulting industry continues to seek ways to be. In addition, the consulting market, increase customer satisfaction, and consulting services for companies that receive the results of their operations, as it will be able to create.
The purpose of this study was to look as follows.
First, the business consulting services to affect business performance will be discussed. Through the efforts of business consulting firms and business consultants as well as customer satisfaction, enhance revenue, increase productivity, such as improving business performance measures for the creation of the service will need to present.
Second, the business consultant''s ability to affect the business performance will be discussed. Through this self-development to promote the sustainable business consultant to businesses through enhanced ability to induce a high business performance so that you can create a business consultant will present the need for capacity building.
Third, the capacity of business consultant business consulting services is to look at the impact. And higher quality of business consulting will show the need for the establishment.
The study results are summarized as follows.
First, the business consulting services to influence customer satisfaction. Reliability, certainty, this influence empathy.
Second, the business consulting services to improve the influence sales. Empathy positive influence on this.
Third, the business consulting services to improve the productivity of influence. Reliability and empathy are positive factors were identified that affect.
Fourth, knowledge of customer satisfaction, enhance revenue, increase productivity influence.
Fifth, the attitude is customer satisfaction, enhance revenue, increase productivity influence.
Finally, a business consultant, business consulting services in the competence influence. Knowledge, influence attitudes.