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Hospital Characteristics Associated with Patients' Experience of Care in Korean Hospitals
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의료 서비스를 받은 대상자의 환자경험평가 관련 요인: 병원 특성을 중심으로

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Type
Academic journal
Author
이현지 (연세대학교) Seung Eun Lee (연세대학교) 상소민 (연세대학교 간호대학) Sang Hwa Lee (연세대학교)
Journal
보건의료산업학회 보건의료산업학회지 보건의료산업학회지 제17권 제2호 KCI Accredited Journals
Published
2023.6
Pages
1 - 12 (12page)

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Hospital Characteristics Associated with Patients' Experience of Care in Korean Hospitals
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Objectives: This cross-sectional correlational study aimed to examine the hospital characteristics associated with patients’ experiences of care reported by healthcare consumers in South Korea. Methods: This study used data from the second Korean Patient Experience Survey conducted by the Health Insurance Review and Assessment (HIRA). Additional hospital characteristics were obtained from the HIRA and Korea Institute for Healthcare Association websites. Results: In total, 149 hospitals were included. We found that high-technology hospitals had a significant relationship with the scores on all patient experience dimensions. Hospital nurse staffing levels, location, and high technology status were significantly associated with the nurse service dimension. Conclusions: Patient experience-of-care scores varied according to hospital characteristics. The findings of this study provide preliminary evidence for future research. Further research should examine patient and hospital characteristics that could affect patient experience of care scores in Korean hospitals.
#환자경험평가 #환자돌봄경험 #병원특성 #첨단병원 #Korean Patient Experience Survey #Patient's Experience of Care #Hospital Characteristic #High-technology Hospital

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