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The purpose of this study was to analyzes the operational efficiency of education and training institutions that operate education and training in the new technology field by using Data Envelopment Analysis(DEA). For this purpose, the researcher analyzed education and training institutions’ operational efficiency through the CCR model, the CCR Super-CCR model, the BCC model, and the Super-SBM model.
For the analysis of relative efficiency, the number of training courses, training hours, average training cost per person, total training cost, number of trainees, number of graduates, number of employees, and overall satisfaction were set as variables. As a result of the analysis, 17 institutions, 30.4% of the total 56 institutions, were confirmed to be more efficient than other institutions. It was confirmed that 4 institutions were used as reference institutions more than 10 times when comparing efficiency. Also as a result of the scale efficiency analysis, 32 institutions were found to be related to size as well as technical factors for inefficiency, and it is necessary to consider the scale aspect to improve efficiency. Based on the results of this study, were suggested to need to improve the training supply method, the need for efficiency-oriented training quality management away from the rank-and-file performance management method, and need to sharing of the best practices.
이 연구의 목적은 신기술 분야 교육훈련기관을 대상으로 자료포락분석(Data Envelopment Analysis)를 활용하여 운영 효율성을 분석하는 것으로 자료포락분석 모형 중 CCR 모형, CCR 초효율성(Super-CCR) 모형, BCC 모형, 여유분 초효율성(Super-SBM) 모형을 통해 규모 효율성을 분석하였다. 교육훈련기관의 상대적 효율성 분석을위해 훈련 과정 수, 훈련 시간, 인당 평균 훈련비, 총훈련비, 훈련 인원, 수료 인원, 취업 인원, 전반적 만족도를변수로 설정하였다. 기술효율성 분석 결과, 전체 56개 기관 중 30.4%인 17개 기관이 다른 비교 기관들에 비해운영 효율성이 있는 것으로 나타났고, 이 중 4개 기관은 효율성 분석에서 10회 이상 참조 기관으로 활용되었다.
또한, 규모 효율성 분석 결과, 비효율적 원인이 기술적 요인뿐만 아니라 규모와 연관 있는 기관은 32개 기관으로나타나 효율성 개선을 위해 규모적 측면을 고려할 필요가 있다. 교육훈련기관의 효율성 제고를 위해서는 훈련공급방식을 개선하고, 서열화된 성과관리 방식보다는 효율성 중심의 훈련품질 관리를 실시해야 하며, 상대적으로효율적인 교육훈련기관을 통한 우수사례를 확산하는 방안이 필요하다.
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