SWOT Analysis and Expert Assessment of the Effectiveness of the Introduction of Healthcare Information Systems in Polyclinics in Aktobe, Kazakhstan

Lyudmila Yermukhanova; Zhanar Buribayeva; Indira Abdikadirova; Anar Tursynbekova; Meruyert Kurganbekova

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자료유형: 학술저널

저자정보: Lyudmila Yermukhanova (West Kazakhstan Marat Ospanov Medical University) Zhanar Buribayeva (Al-Farabi Kazakh National University) Indira Abdikadirova (West Kazakhstan Marat Ospanov Medical University) Anar Tursynbekova (Research Institute of Cardiology and Internal Diseases Almaty) Meruyert Kurganbekova (West Kazakhstan Marat Ospanov Medical University)

저널정보: 대한예방의학회 예방의학회지 예방의학회지 제55권 제6호

발행연도: 2022.11

수록면: 539 - 548 (10page)

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연구주제

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연구배경

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연구방법

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Objectives: The purpose of this study was to assess the organizational effectiveness of the introduction of a healthcare information system (electronic medical records and databases) in healthcare in Kazakhstan. Methods: The authors used a combination of 2 methods: expert assessment and strengths, weaknesses, opportunities, and threats (SWOT) analysis. SWOT analysis is a necessary element of research, constituting a mandatory preliminary stage both when drawing up strategic plans and for taking corrective measures in the future. The expert survey was conducted using 2 questionnaires. Results: The study involved 40 experts drawn from specialists in primary healthcare in Aktobe: 15 representatives of administrative and managerial personnel (chief doctors and their deputies, heads of medical statistics offices, organizational and methodological offices, and internal audit services) and 25 general practitioners. Conclusions: The following functional indicators of the medical and organizational effectiveness of the introduction of information systems in polyclinics were highlighted: first, improvement of administrative control, followed in descending order by registration and movement of medical documentation, statistical reporting and process results, and the cost of employees’ working time. There has been no reduction in financial costs, namely in terms of the costs of copying, delivery of information in paper form, technical equipment, and paper.

#Health services #Electronic health records #Managed care programs #Quality indicators #Health care

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Lyudmila Yermukhanova

소속기관 Department of Public Health and Health Care West Kazakhstan Marat Ospanov Medical University Aktobe