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자료유형
학술저널
저자정보
정효주 (광혜병원) 박정숙 (고신대학교)
저널정보
부산대학교 간호과학연구소 Global Health and Nursing (글로벌 건강과 간호) Global Health and Nursing (글로벌 건강과 간호) 제10권 제2호
발행연도
2020.1
수록면
131 - 140 (10page)

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Purpose: The purpose of this study was to investigate the factors that affect the quality of nursing services, as perceived by musculoskeletal surgical patients who are hospitalized in comprehensive nursing care wards. Methods: A cross-sectional study was conducted, with 152 musculoskeletal surgical patients hospitalized of I hospital and K hospital of B City in South Korea. The data were collected from July 26 to October 15, 2019. Analysis of the data used real numbers, percentages, means and standard deviation, minimums, maximums, mean ratings and standard deviations, a t-test, ANOVA and the Scheffe?test, Pearson’s Correlation Coefficients, and Stepwise Multiple Regression using the SPSS/WIN 23.0 statistical program. Results: The factors that had the greatest effect on patients’ perceived quality of nursing services were nurses’ friendly communication types (β=.25, p=.012), followed by education level (β=.49, p<.001), and the level of satisfaction with nurses’ pain management performance (β=.39, p=.001). The total explanatory power was 30.4%. Conclusion: In order to improve the quality of nursing services as perceived by patients, it is necessary to provide customized nursing interventions taking patients’ education levels into consideration and to develop programs to improve pain management and friendly communication by nurses.

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