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The Job Analysis of Head Hospital Coordinators Based on the DACUM Method
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DACUM 기법에 의한 병원코디네이터실장의 직무분석 연구

논문 기본 정보

Type
Academic journal
Author
Yoo, Hyeong Sik (경북전문대학교 보건행정과) Shim, So Young (행동화교육연구소) Kim, Mi Suk (경북전문대학교 간호학과)
Journal
The Korean Society Of Hospital Administration 한국병원경영학회지 병원경영학회지 제21권 제3호
Published
2016.1
Pages
37 - 52 (16page)

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The Job Analysis of Head Hospital Coordinators Based on the DACUM Method
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Abstract· Keywords

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The purpose of this study was to analyze the job of Head hospital coordinators based on the DACUM(Developing A Curriculum) method. The contents of this study were to extract the duties, tasks and performance standards consisting of the job of a Head hospital coordinator and to investigate levels of importance, difficulties, frequency and entry level on each task, and to make out a job model of Head hospital coordinators. A DACUM committee(seven members) was composed to analyze the job of Head hospital coordinators and the committee members were totally nine : a facilitator, seven Head hospital coordinators and a recorder. This study was conducted in Seoul and Gyeonggi Province from August to December, 2015. The major findings of this study were as follows; first, a Head hospital coordinator is defined to be an expert to create values and culture of a hospital, plan and manage hospital's efficient management methods to maximize customer satisfaction and improve the management of a hospital. Second, the job of Head hospital coordinators was categorized into total nine duties and sixty eight tasks. Third, duties in the job of Head hospital coordinators were classified into organization of medical management planning, medical management analysis, medical service quality management, hospital marketing, hospital customer management, hospital human resource management, hospital organization management, hospital financial management and self development.
#DACUM #Developing A Curriculum) #Job analysis #Head hospital coordinator

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References (19)

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이지선 / 2015 / DACUM의 활용: 국내학술논문을 중심으로 / HRD연구 17(4):1~18 dbpia Lee JY. / 2015 / The Effect of the Professional Role of Hospital Coordinators on Patient Satisfaction google schola 유형식 / 2011 / DACUM기법에 의한 병원코디네이터의 직무분석 / 대한예방한의학회지 15(3):101~114 google schola 조경원 / 2009 / 병원코디네이터의 직무성과 인식 / 보건의료산업학회지 3(1):25~32 dbpia 정연화 / 2010 / 일차의료기관 병원코디네이터 업무역할 연구 / 보건의료산업학회지 4(1):71~86 dbpia

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