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논문 기본 정보

자료유형
학술저널
저자정보
이준기 (Graduate School of Information, Yonsei University) 신호경 (Graduate School of Information, Yonsei University) 최희재 (Myungji University)
저널정보
한국경영정보학회 Asia pacific journal of information systems Asia pacific journal of information systems 제19권 제2호
발행연도
2009.1
수록면
95 - 116 (22page)

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Increasingly the institutional theory has been an important theoretical view of decision making process and IT adoption in many academic researches. This study used the institutional theory as a lens through which we can understand the factors that enable the effective appropriation of advanced information technology. It posits that mimetic, coercive, and normative pressures existing in an institutionalized environment could influence the participation of top managers or decision makers and the involvement of users toward an effective use of IT in their tasks. Since the introduction of IT, organizational members have been using IT in their daily tasks, creating and recreating rules and resources according to their own methods and needs. That is to say, the adaptation process of the IT and outcomes are different among organizations. The previous studies on a diverse use of IT refer to the appropriation of technology from the social technology view. Users appropriate IT through not only technology itself, but also in terms of how they use it or how they make the social practice in their use of it. In this study, the concepts of institutional pressure, appropriation, participation of decision makers, and involvement of users toward the appropriation are explored in the context of the appropriation of the mobile electronic medical record system (M-EMRS) in particularly a hospital setting. Based on the conceptual definition of institutional pressure, participation and involvement, operational measures are reconstructed. Furthermore, the concept of appropriation is measured in the aspect of three sub-constructs-consensus on appropriation, faithful appropriation, and attitude of use. Grounded in the relevant theories to appropriation of IT, we developed a research framework in which the effects of institutional pressure, participation and involvement on the appropriation of IT are analyzed. Within this theoretical framework, we formulated several hypotheses. We developed a second order institutional pressure and appropriation construct. After establishing its validity and reliability, we tested the hypotheses with empirical data from 101 users in 3 hospitals which had adopted and used the M-EMRS. We examined the mediating effect of the participation of decision makers and the involvement of users on the appropriation and empirically validated their relationships. The results show that the mimetic, coercive, and normative institutional pressure has an effect on the participation of decision makers and the involvement of users in the appropriation of IT while the participation of decision makers and the involvement of users have an effect on the appropriation of IT. The results also suggest that the institutional pressure and the participation of decision makers influence the involvement of users toward an appropriation of IT. Our results emphasize the mediating effect of the institutional pressure on the appropriation of IT. Namely, the higher degree of the participation of decision makers and the involvement of users, the more effective appropriation users will represent. These results provide strong support for institutional-based variables as predictors of appropriation. These findings also indicate that organizations should focus on the role of participation of decision makers and the involvement of users for the purpose of effective appropriation, and these are the practical implications of our study. The theoretical contribution of this study is lies in the integrated model of the effect of institutional pressure on the appropriation of IT. The results are consistent with the institutional theory and support previous studies on adaptive structuration theory.
#Institutional Pressure #Appropriation #Participation #Involvement #Adoption

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참고문헌 (35)

참고문헌 신청
Armstrong, C. / 1999 / Information Technology Assimilation in Firms: The Influence of Senior Leadership and IT Infrastructures / Information Systems Research 10(4):304~327 google schola Barclay, D. / 1995 / The Partial Least Squares [PLS] Approach to Causal Modeling, Personal Computer Adoption and Use as an Illustration / Technology Studies 2(2):285~309 google schola Barki, H. / 1989 / Rethinking the Concept of User Involvement / MIS Quarterly 13(1):53~63 google schola Barki, H. / 1994 / Measuring User Participation, User Involvement, and User Attitude / MIS Quarterly 18(1):59~79 google schola Burt, R.S. / 1987 / Social Contagion and Innovation: Cohesion Versus Structural Equivalence / American Journal of Sociology 92(6):1287~1335 google schola

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