Monitoring Mental Healthcare Services Using Business Analytics

Samy Housbane; Adil Khoubila; Khaoula Ajbal; Zineb Serhier; Mohamed Agoub; Omar Battas; Mohamed Bennani Othmani

추천

검색

자료유형: 학술저널

저자정보: Samy Housbane Adil Khoubila Khaoula Ajbal Zineb Serhier Mohamed Agoub Omar Battas Mohamed Bennani Othmani

저널정보: 대한의료정보학회 Healthcare Informatics Research Healthcare Informatics Research 제26권 제2호

발행연도: 2020.1

수록면: 146 - 152 (7page)

이용수

📌

연구주제

📖

연구배경

🔬

연구방법

🏆

연구결과

초록· 키워드

오류제보하기

Objectives: Monitoring healthcare activities is the first step for health stakeholders and health professionals to improve the quality and performance of healthcare services. However, monitoring remains a challenge for healthcare facilities, especially in developing countries. Fortunately, advances in business analytics address this need. This paper aims to describe the experience of a lowincome healthcare facility in a developing country in using business analytics descriptive techniques and to discuss business analytics implementation challenges and opportunities in such an environment. Methods: Business analytics descriptive techniques were applied on 3 years’ electronic medical records of outpatient consultation of the University Psychiatric Centre (CPU) of Casablanca. Statistical analysis was conducted to compare results over years. Results: Over the 3 monitored years, the monthly number of computerized physician order entries increased significantly (p < 0.001). Physicians improved their personal recording over years. Schizophrenia as well as depressive and bipolar disorders were noted at the top of outpatient mental disorders. Antipsychotics are the most prescribed drugs, and a significant annual decrease in outpatient care wait time was noted (p < 0.001). Conclusions: Business analytics allowed CPU to monitor mental healthcare outpatient activity and to adopt its business processes according to outcomes. However, challenges mainly in the organizational dimension of the decision-making process and the definition of strategic key metrics, data structuration, and the quality of data entry had to be considered for the optimal use of business analytics.

참고문헌 (19)

참고문헌 신청

Bayrak T / 2015 / A review of business analytics : a business enabler or another passing fad / Procedia Soc Behav Sci 195:230~239

Khalifa M / 2018 / Health analytics types, functions and levels : a review of literature / Stud Health Technol Inform 251:137~140

Sivarajah U / 2017 / Critical analysis of Big Data challenges and analytical methods / J Bus Res 70:263~286

Galetsi P / 2020 / Big data analytics in health : an overview and bibliometric study of research activity / Health Info Libr J 37(1):5~25

Raghupathi W / 2018 / An empirical study of chronic diseases in the United States : a visual analytics approach / Int J Environ Res Public Health 15(3):431

함께 읽어보면 좋을 논문

논문 유사도에 따라 DBpia 가 추천하는 논문입니다. 함께 보면 좋을 연관 논문을 확인해보세요!