지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
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연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
초록· 키워드
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Purpose - This study examined the influence of empathic emotions on change-oriented organizational citizenship behavior (COCB) of Multinational enterprise employees from Japan, Korea and Singapore. Design/methodology/approach - The surveys were distributed both online and offline to IT multinational enterprises in Tokyo, Seoul, and Singapore offices. A total of 350 useable survey responses were collected from employees concerning the presence of empathic emotions and COCB relations. Findings - Empirical evidence demonstrated that employees exhibiting higher empathic emotions also exhibited higher COCB behaviors in all three-countries. Hofstede’s cultural dimension of long-term orientation (LTO) exhibited the highest score in Asian countries, notably Korea and Japan. Korea scored highest on the LTO dimension followed by Singapore. Japan scored lower than Singapore, a result different from Hofstede’s research. Moreover, analysis indicated that Hofstede’s cultural dimension of LTO significantly mediated the relationship between empathic emotion and COCB. In particular, Korean employees exhibited the highest LTO cultural dimension, followed by Singapore then Japan. Research implications or Originality - Research findings indicate empathic emotions as possible antecedent of pro-social behavior in individuals. In addition, mediating LTO construct exhibited different outcomes from Korea, Singapore and Japan. Future research should expand cultural dimensions constructs in assessing pro-social or performance related behavior at both individual and group level in varying organizations and demographics.
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참고문헌 (71)
참고문헌 신청
Ashkanasy, N. M. / 2002 / Diversity and Emotion: The New Frontiers in Organizational Behavior Research / Journal of Management 28(3):307~338
Austin, E. J. / 2007 / Emotional Intelligence, Machiavellianism and Emotional Manipulation : Does EI Have a Dark Side? / Personality and Individual Differences 43(1):179~189
Barron, R. M. / 1986 / The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations / Journal of Personality and Social Psychology 51(6):1173~1182
Bettencourt, L. A. / 2004 / Change-Oriented Organizational Citizenship Behaviors: The Direct and Moderating Influence of Goal Orientation / Journal of Retailing 80(3):165~180
Beugelsdijk, S. / 2017 / An Overview of Hofstede-Inspired Country-Level Culture Research in International Business Since 2006 / Journal of International Business Studies 48:30~47
Austin, E. J. / 2007 / Emotional Intelligence, Machiavellianism and Emotional Manipulation : Does EI Have a Dark Side? / Personality and Individual Differences 43(1):179~189
Barron, R. M. / 1986 / The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations / Journal of Personality and Social Psychology 51(6):1173~1182
Bettencourt, L. A. / 2004 / Change-Oriented Organizational Citizenship Behaviors: The Direct and Moderating Influence of Goal Orientation / Journal of Retailing 80(3):165~180
Beugelsdijk, S. / 2017 / An Overview of Hofstede-Inspired Country-Level Culture Research in International Business Since 2006 / Journal of International Business Studies 48:30~47
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