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학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
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Objectives : This study aimed to identify the perception of quality improvement in health care and operational performance after the implementation of the Healthcare Accreditation. Methods : Data were collected from 5 hospitals that have experienced the 2th Healthcare Accreditation in Busan, South Korea. A Likert 5-point scale was used to measure the research variables and a structured questionnaire was used. Finally, 206 valid cases were analyzed using SPSS win 18.0. For hypothesis testing, hierarchical multiple regression analysis were performed. Results : The perception of quality improvement in health care after the implementation of the Healthcare Accreditation was higher than the operational performance. In the customer orientation and job performance, the perception of quality improvement in health care and operational performance had a significant influence. Conclusions : It is necessary to use the Healthcare Accreditation as a virtuous cycle of management that can ensure enforcement of workplace regulations and improve the members’ability to provide high quality medical services.
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참고문헌 (25)
참고문헌 신청
C.A. Peterson / 2003 / Management, Faculty, and Accreditation Outcomes: A survey of physical therapy faculty and program directors / Journal of Physical Therapy Education 17
H.J. Cho / 2012 / Hospital employee's recognition and attitudes for healthcare accreditation / Catholic University of Busan
H.J. Choi / / A Study on impact of Internal Marketing on Job Satisfaction, Job Commitment, Organizational Commitment, and Customer Orientation in Hospital Employees / Inje University
J. H. Cha / 2014 / Effects of Healthcare Accreditation System on Managerial Performances in Hospital Organizations / Konyang University
J.H. Park / 2013 / A Study on the Effect of Hotel Employee’s Customer Orientationon Rapport and Relationship Quality / Kyonggi University
H.J. Cho / 2012 / Hospital employee's recognition and attitudes for healthcare accreditation / Catholic University of Busan
H.J. Choi / / A Study on impact of Internal Marketing on Job Satisfaction, Job Commitment, Organizational Commitment, and Customer Orientation in Hospital Employees / Inje University
J. H. Cha / 2014 / Effects of Healthcare Accreditation System on Managerial Performances in Hospital Organizations / Konyang University
J.H. Park / 2013 / A Study on the Effect of Hotel Employee’s Customer Orientationon Rapport and Relationship Quality / Kyonggi University
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