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A Case Study on Mechanism Factors for Result Creation of Informatization of IT Service Company
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IT서비스 기업의 정보화 성과 창출을 위한 메커니즘 요인 사례 연구

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Type
Academic journal
Author
Journal
대한경영정보학회 경영과 정보연구 경영과 정보연구 제36권 제5호 KCI Accredited Journals
Published
2017.1
Pages
1 - 26 (26page)

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A Case Study on Mechanism Factors for Result Creation of Informatization of IT Service Company
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Abstract· Keywords

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In the meantime, research on corporate informatization focuses on the completeness of information technology itself and its financial effects, so there is insufficient research on whether information technology can support business strategy. It is necessary to verify whether the management strategy implementation of the company can be led through the informatization of the enterprise and the relation between the main mechanism factors and the informatization performance. In this study, what a mechanism factor is applied in the process of result creation of informatization from three mechanism perspectives such as selecting mechanism, learning mechanism and coordinating mechanism with cases of representative domestic IT company and what an importance mechanism factors have been ascertained. This study results in 8 propositions. For a main agent of companies, securement of information capability of organizations has been selected to realize informatization results and investment of informatization has been selected to solve organizational decentralization problems as the most important factor. Additionally, as competition in the industry gets fierce, investment on informatization has been changed to a utility way of implementation of strategies and decision on investment has been made through the official process and information technology. Differentiated company capability has been made based on acquisition of technical knowledge and company information has been expanded to its whole employees through the information system. Also, informatization change management and outside subcontractor management have been acknowledged as an important adjustment factor of company. The first implication of this study is that since case studies on mechanism factors that preceding studies on informatization results did not empirically cover have directly been dealt with based on experiences of executives in charge of business and in charge of informatization, this study can provide practical views about factors that should be mainly managed for informatization results of IT companies. Secondly, since ser-M framework has been applied for IT companies for the first time, this study can academically contribute to companies in other fields about main mechanism factors for result creation of informatization based on deeper understanding and empirical cases.
#정보화 성과 #정보화 성공요인 #메커니즘 요인 #SER-M #Informatization performance #Success factor #SER-M #Mechanism factor

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References (35)

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Bharadwaj, A. S. / 2000 / A Resource-Based Perspective on Information Technology Capability and Firm Performance : An Empirical Investigation / MIS Quarterly 24 (1) : 169 ~ google schola Brynjolfsson, E. / 1993 / The Productivity of Information Technology / Communications of the ACM 36 (12) : 67 ~ 77 google schola Cho, D. S. / 1998 / A New Paradigm in Strategy Theory : `ser-M' / Monash Mount Eliza Business Review 1 (2) : 91 ~ 106 google schola Cho, D. S. / 1999 / The Mechanism for Industry Leadership / International Studies of Management & Organization 28 (4) : 84 ~ 100 google schola Clark, L. / 2004 / Change management is the big gest challenges this year, say IT leaders / Computer Weekly 22 : 1 ~ 5 google schola

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