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논문 기본 정보

자료유형
학술저널
저자정보
저널정보
한국호텔관광학회 호텔관광연구 호텔관광연구 제13권 제4호 (통권 제43권)
발행연도
2011.12
수록면
157 - 170 (14page)

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초록· 키워드

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This study identified age discrimination in the hospitality industry, specially in age discrimination at workplace, and examined the impacts of perceived age discrimination on organizational commitment and turnover intention. Data were collected from the employees of five deluxe hotels in Seoul form July 20 to 22, 2011, and finally 235 questionnaires were analyzed. To test the hypothesis, structural equation modeling was employed. The results were as followed: First, perceived age discrimination had an negative impact on affective organizational commitment. Second, affective organizational commitment had an positive impact on continuance organizational commitment. Third, perceived age discrimination had an positive impact on turnover intention. Fourth, affective organizational commitment had an negative impact on turnover intention. Based on the findings human resource management practices to reduce perceived age discrimination and to improve affective organizational commitment are required.

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UCI(KEPA) : I410-ECN-0101-2018-326-002147399