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논문 기본 정보

자료유형
학술저널
저자정보
저널정보
한국관광연구학회 관광연구저널 관광연구저널 제27권 제1호
발행연도
2013.2
수록면
203 - 219 (17page)

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This study is aimed at inquiring into the causal relationship regarding the influence of the brand community characteristic of a restaurant business on commitment and recommendation intentions. In addition, this study is intending to look into what influence the commitment to the brand community characteristic has on recommendation intentions which is regarded as a major factor in corporate performance, and to induce the interest of the researchers on brand community characteristics, as well as to provide the basic materials about brand community characteristics. The results of verifying the hypotheses set up by this study are as follows: As a result of looking into the relationship between brand community characteristics and commitment in hypothesis 1, it was found that only the ``Interactivity(product test)`` out of characteristic factors had a positive influence on commitment. As a result of looking into the influence of commitment on recommendation intentions in hypothesis 2, commitment was found to have a positive influence on recommendation intentions. The result of analyzing the influence of brand community characteristic factors on recommendation intentions in hypothesis 3 found that ``Interactivity(product test)`` and ``Informativeness`` factors out of characteristic factors had a positive influence on recommendation intentions. Accordingly, it is thought that a restaurant business is advised to thoroughly do their management in order to raise the corporate performance by enhancing consumers` commitment through brand community, and by inducing consumers actually to buy products and to do favorable word of mouth.

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