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논문 기본 정보

자료유형
학술저널
저자정보
저널정보
한국관광연구학회 관광연구저널 관광연구저널 제25권 제1호
발행연도
2011.2
수록면
165 - 179 (15page)

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This study aims to analyze the relationship among transformational leadership, followership, and organizational commitment of the employees in the tourism and convention industry, which is human service-intensive, high value-added, and having high turn-over rate. This study was conducted by surveying from mid to low level, 258 employees in convention centers, convention organizers, convention and visitor`s bureaus, central and local tourism organizations, and travel agencies. Variables were classified into three different types: the independent variable (transformational leadership), the mediating variables (construct, followership), and the dependent variables (construct, organizational commitment). The findings of this study were: first, transformational leadership has significant positive effect on followership; second, transformational leadership has significant positive effect on organizational commitment; and third, followership has significant positive effect on organizational commitment. The results shows that the most important factor to affect the organizational commitment is followership composed of sense of challenge and purpose, and activeness in the tourism and convention industry. In other words, it is very crucial to have employees understand the goal of organization, develop sense of challenge and creativity to increase organizational commitment.

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