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자료유형
학술저널
저자정보
저널정보
한국비서학회 비서·사무경영연구 비서학논총 제9권 제2호
발행연도
2000.12
수록면
169 - 183 (15page)

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In these clays, society is called knowledge-based society, and knowledge is the roost valuable things in the business. Foreign companies have perceived knowledge one of the important factors in the organization, and they prepared to manage knowledge as an asset. However, Korean companies starts to perceive knowledge important factors to survive in the business. In general, problems or mistakes in the office are occurred repeatedly, and solutions of the problems require redundant time and endeavor.
The purpose of this study is to propose knowledge management system to solve problems efficiently and effectively in the organization, This paper focuses on development of knowledge management system in which normalized ways of problem-solving were stored and retrieved by several users in the organization
By using the system, the knowledge can be spreaded and shared by workers in the organization, Productivity of the organization will increase because workers can save time and endeavor. The organization will perform quality project or job when workers start project or job easily by using knowledge which was stored in the system in the past. The problems also can be solved easily and efficiently.

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Ⅰ. 서론
Ⅱ. 이론적 배경
Ⅲ. 문제해결검색시스템 제안
Ⅳ. 결론 및 제한점
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